MUJTABA
Haripur, Khyber Pakhtunkhwa
Summary
Driven by a proven track record of enhancing customer satisfaction and meeting sales targets at Ismail Industries, I excel in sales strategy development and motivational skills. Leveraging effective selling techniques and management support, I consistently exceed performance goals through strategic oversight and dynamic team leadership, ensuring quality and efficiency in every project undertaken.
Overview
12
12
years of professional experience
Work History
Sales Supervisor
Ismail Industries
Candyland, Haripur
04.2022 - Current
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
Administrative Officer
Royal Edward Montessori School & College
Haripur, Khyber Pakhtunkhwa
08.2018 - 02.2021
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Managed files and records for institutions and adhered to safety procedures to prevent breaches and data misuse.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Coordinated complex logistics for large-scale events or meetings with minimal supervision.
Administrative Assistant
Syed Islamia Public High School
Haripur, Khyber Pakhtunkhwa
05.2016 - 07.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Quality Control Inspector
Syntronics
Hattar Industrial Estate, Haripur
09.2012 - 11.2014
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Education
B.Com - Accounting And Business Management
Allam Iqbal Open University
Haripur, Pakistan10.2016
F.SC - Computer Science, Pakistan
Govt Post Graduate College
Haripur, Khyber Pakhtunkhwa, Pakistan07.2011
Skills
- Sales Presentations
- Effective selling techniques
- Sales strategy development
- Management Support
- Motivational Skills
- Sales Reporting
- Order Management
- Inventory Oversight
- Task Delegation
- Brand Promotion
- Workflow Management
- Systems and software expertise
- Territory Management
Timeline
Sales Supervisor
Ismail Industries
04.2022 - Current
Administrative Officer
Royal Edward Montessori School & College
08.2018 - 02.2021
Administrative Assistant
Syed Islamia Public High School
05.2016 - 07.2018
Quality Control Inspector
Syntronics
09.2012 - 11.2014
B.Com - Accounting And Business Management
Allam Iqbal Open University
F.SC - Computer Science, Pakistan
Govt Post Graduate College