Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
General Manager
Pasban Property Bank
Islamabad-Pakistan, Pakistan
05.2020 - Current
Trained employees on duties, policies and procedures.
Recruited, interviewed and hired qualified staff for open positions.
Created schedules and monitored payroll to remain within budget.
Supervised employees through planning, assignments and direction.
Recruited, trained and empowered employees to achieve key performance indicators.
Tracked monthly sales to generate reports for business development planning.
Administered employee discipline through verbal and written warnings.
Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Established and maintained effective communication with staff members to ensure efficient operations.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
Conducted regular meetings with senior management team to review progress against established objectives.
Developed marketing strategies designed to increase brand awareness within target markets.
QCC (Quality Check Centre) Officer
Daraz.pk
Islamabad, Pakistan
02.2018 - 01.2020
Examined products and materials for defects or deviations to remove or discard non-conforming items.
Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
Inspected and repaired products to meet project expectations.
Adhered to safety protocols to minimize equipment damage and avoid injuries.
Consulted with engineers to resolve quality, production and efficiency problems.
Monitored production processes to ensure quality standards were met and documented results of inspections.
Performed first article inspection on incoming raw materials.
Analyzed data from process control systems to identify trends in product quality.
Maintained records of all nonconforming products and completed corrective actions as required.
Trained new employees on proper use of test equipment and inspection techniques.
Sales Manager
Leopards Courier
Islamabad, Pakistan
04.2017 - 01.2018
Tracked monthly sales to generate reports for business development planning.
Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Established new accounts and serviced existing accounts maintaining professional relationships.
Prepared sales production reports for senior management.
Property Valuing and Consulting at Leader Property Practice Ballarat and Preston Rowe Patterson Property Valuers and AdvisorsProperty Valuing and Consulting at Leader Property Practice Ballarat and Preston Rowe Patterson Property Valuers and Advisors