Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Muhammad Zia Ullah

Muhammad Zia Ullah

Elivin Dr, North Stafford Grays ,London

Summary

Personable and positive with strong communication and customer service skills, adaptable in fast-paced retail environments. Knowledge of sales principles and techniques, coupled with proficiency in handling transactions and managing inventory. Dedicated to enhancing customer satisfaction and driving sales growth.

Overview

2
2
years of professional experience

Work History

Sales Assistant

Al-Fatah Shopping Store
Johar Town, Lahore, Punjab, Pakistan
12.2024 - 09.2025
  • Created hospitable shopping experience by merchandising and stocking products and specialty items.
  • Utilized well-developed communication and persuasion skills by promoting special offers and encouraging purchases of demonstrated products.
  • Managed incoming orders for both walk-in customers and online platforms, ensuring timely completion and delivery of requested products.
  • Resolved conflicts by actively listening to customer concerns and proposing effective solutions.
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.

Sales Assistant Intern (Part-time)

Dream Beds Business Development Manager
Lahore, Punjab, Pakistan
10.2023 - 08.2024
  • Business Development Manager: Identified and developed new business opportunities by analyzing market trends and customer needs in the bedding and home furnishing sector.
  • Built and maintained long-term relationships with key clients, retailers, and partners to increase brand visibility and sales volume.
  • Created and executed sales strategies to expand the company’s presence in domestic, and (if applicable) international markets.

Education

MSc Strategic Business Management - Marketing Management And Research

University of Law
London, United Kingdom
09-2026

BBA -

University of Punjab
Pakistan
11-2024

Skills

  • Customer service excellence
  • Product merchandising
  • Sales promotion techniques
  • Order management systems
  • Conflict resolution strategies
  • Time management skills
  • Team collaboration
  • Sales strategy execution
  • Cash handling

Languages

English
Full Professional
Urdu
Native or Bilingual

Timeline

Sales Assistant

Al-Fatah Shopping Store
12.2024 - 09.2025

Sales Assistant Intern (Part-time)

Dream Beds Business Development Manager
10.2023 - 08.2024

MSc Strategic Business Management - Marketing Management And Research

University of Law

BBA -

University of Punjab
Muhammad Zia Ullah