Personable and positive with strong communication and customer service skills, adaptable in fast-paced retail environments. Knowledge of sales principles and techniques, coupled with proficiency in handling transactions and managing inventory. Dedicated to enhancing customer satisfaction and driving sales growth.
Overview
2
2
years of professional experience
Work History
Sales Assistant
Al-Fatah Shopping Store
Johar Town, Lahore, Punjab, Pakistan
12.2024 - 09.2025
Created hospitable shopping experience by merchandising and stocking products and specialty items.
Utilized well-developed communication and persuasion skills by promoting special offers and encouraging purchases of demonstrated products.
Managed incoming orders for both walk-in customers and online platforms, ensuring timely completion and delivery of requested products.
Resolved conflicts by actively listening to customer concerns and proposing effective solutions.
Assisted customers in product selection, enhancing overall shopping experience.
Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
Sales Assistant Intern (Part-time)
Dream Beds Business Development Manager
Lahore, Punjab, Pakistan
10.2023 - 08.2024
Business Development Manager: Identified and developed new business opportunities by analyzing market trends and customer needs in the bedding and home furnishing sector.
Built and maintained long-term relationships with key clients, retailers, and partners to increase brand visibility and sales volume.
Created and executed sales strategies to expand the company’s presence in domestic, and (if applicable) international markets.
Education
MSc Strategic Business Management - Marketing Management And Research
University of Law
London, United Kingdom
09-2026
BBA -
University of Punjab
Pakistan
11-2024
Skills
Customer service excellence
Product merchandising
Sales promotion techniques
Order management systems
Conflict resolution strategies
Time management skills
Team collaboration
Sales strategy execution
Cash handling
Languages
English
Full Professional
Urdu
Native or Bilingual
Timeline
Sales Assistant
Al-Fatah Shopping Store
12.2024 - 09.2025
Sales Assistant Intern (Part-time)
Dream Beds Business Development Manager
10.2023 - 08.2024
MSc Strategic Business Management - Marketing Management And Research