Muhammad Zia Ullah
Elivin Dr, North Stafford Grays ,London
Summary
Personable and positive with strong communication and customer service skills, adaptable in fast-paced retail environments. Knowledge of sales principles and techniques, coupled with proficiency in handling transactions and managing inventory. Dedicated to enhancing customer satisfaction and driving sales growth.
Overview
2
2
years of professional experience
Work History
Sales Assistant
Al-Fatah Shopping Store
12.2024 - 09.2025
- Created hospitable shopping experience by merchandising and stocking products and specialty items.
- Utilized well-developed communication and persuasion skills by promoting special offers and encouraging purchases of demonstrated products.
- Managed incoming orders for both walk-in customers and online platforms, ensuring timely completion and delivery of requested products.
- Resolved conflicts by actively listening to customer concerns and proposing effective solutions.
- Assisted customers in product selection, enhancing overall shopping experience.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
Sales Assistant Intern (Part-time)
Dream Beds Business Development Manager
10.2023 - 08.2024
- Business Development Manager: Identified and developed new business opportunities by analyzing market trends and customer needs in the bedding and home furnishing sector.
- Built and maintained long-term relationships with key clients, retailers, and partners to increase brand visibility and sales volume.
- Created and executed sales strategies to expand the company’s presence in domestic, and (if applicable) international markets.
Education
MSc Strategic Business Management - Marketing Management And Research
University of Law
London, United Kingdom09-2026
BBA -
University of Punjab
Pakistan11-2024
Skills
- Customer service excellence
- Product merchandising
- Sales promotion techniques
- Order management systems
- Conflict resolution strategies
- Time management skills
- Team collaboration
- Sales strategy execution
- Cash handling
Languages
English
Full Professional
Urdu
Native or Bilingual
Timeline
Sales Assistant
Al-Fatah Shopping Store
12.2024 - 09.2025
Sales Assistant Intern (Part-time)
Dream Beds Business Development Manager
10.2023 - 08.2024
MSc Strategic Business Management - Marketing Management And Research
University of Law
BBA -
University of Punjab