Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Muhammad Zeeshan Javaid

Floor Manager
Multan

Summary

Skilled in planning and operations management. Background running successful restaurant operations with knowledge of budgeting, staffing and marketing. Accomplished in driving customer and revenue growth with proactive strategies and daily management.

Overview

8
8
years of professional experience
22
22
years of post-secondary education

Work History

Floor Manager

PizzaPan
Multan, Punjab
03.2024 - 08.2025
  • Managed team of 12 employees, providing ongoing training and guidance to maximise potential.
  • Liaised with suppliers to ensure timely product delivery.
  • Dealt with customer complaints promptly, enhancing brand reputation.
  • Ensured visual merchandising standards were maintained for an appealing shopfront.
  • Handled cash transactions efficiently reducing wait times at checkouts.
  • Trained new employees, elevating team performance levels.

Shift leader

PizzaPan
Multan, Punjab
01.2023 - 02.2024
  • Oversaw stock inventory, mitigating risk of shortages or overstock situations.
  • Updated training and procedures to address skills gaps and challenges.
  • Managed staff schedules, ensuring required coverage to meet shift needs within budget.
  • Addressed staff absences and holiday requests to achieve consistent rota coverage.

Head Waiter

Kuzee Kitchen
Multan, Punjab
05.2019 - 12.2022
  • Facilitated effective communication between kitchen staff and waiting staff to relay menu updates and process changes.
  • Maintained clean and organised restaurant environment for optimal dining experience.
  • Upsold sides and beverages to increase restaurant revenue.
  • Coordinated large party reservations to accommodate high-volume business periods.

Waiter

Vitalis Foods
Multan, Punjab
04.2017 - 04.2019
  • Liaised with kitchen staff for prompt order delivery to customers.
  • Ensured cleanliness of restaurant area with regular sweeping and wiping.
  • Enhanced customer satisfaction by promptly attending to queries and requests.
  • Explained dish components clearly to inform customers' decisions.

Education

Master of Science - Software Engineering

The Superior University Lahore
Lahore, Punjab
04.2018 - 03.2021

Master of Science - Information Technology

The Superior University Lahore
Lahore, Punjab
11.2015 - 10.2027

Bachelor of Commerce - Commerce

University of Central Punjab
Lahore, Punjab
09.2013 - 10.2015

Dimploma of Associate Engineering - Civil Technology

Swedish Institute of Technology
Multan, Punjab
09.2009 - 09.2012

Metric - Science

Government Pilot Secondary School
Multan, Punjab
05.2007 - 08.2009

Skills

Customer Service & Hospitality

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Additional Information

Extracurricular Achievements
  • International Baseball Player – Represented Pakistan
    Represented Pakistan U12 Baseball Team in Hong Kong (2008).
    Represented Pakistan U19 Softball Team in Thailand (2013).
  • University-Level Achievements
    Played for University of Central Punjab (UCP), winning multiple Intervarsity Championships (2013–2015).
    Played for The Superior University Lahore, securing Silver Medals (2017 & 2018).
    Earned full scholarships for education up to MS, sponsored entirely due to sports excellence.
  • Key Skills Gained: Leadership, discipline, teamwork, resilience, and international exposure.

Timeline

Floor Manager

PizzaPan
03.2024 - 08.2025

Shift leader

PizzaPan
01.2023 - 02.2024

Head Waiter

Kuzee Kitchen
05.2019 - 12.2022

Master of Science - Software Engineering

The Superior University Lahore
04.2018 - 03.2021

Waiter

Vitalis Foods
04.2017 - 04.2019

Master of Science - Information Technology

The Superior University Lahore
11.2015 - 10.2027

Bachelor of Commerce - Commerce

University of Central Punjab
09.2013 - 10.2015

Dimploma of Associate Engineering - Civil Technology

Swedish Institute of Technology
09.2009 - 09.2012

Metric - Science

Government Pilot Secondary School
05.2007 - 08.2009

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Muhammad Zeeshan JavaidFloor Manager