Proven Business Development Executive with a track record of driving growth and increasing revenue at Global Tech Business Solutions. Expert in sales and marketing strategies and a leader in team collaboration. Excelled in building strategic client relationships, resulting in significant market expansion. Skilled in decision-making and direct sales, achieving notable client acquisition and satisfaction.
• Managing customer satisfaction through strong relationships and timely resolution of issues.
• Assisting sales team in business acquisitions, planning, retention, and management.
• Maintaining accurate customer correspondence data and updating client and partner reports.
• Building client and partner relationships for excellent service and repeat business.
• Developing problem-solving methodologies for customer issues.
• Planning and delivering CRM strategies to retain customers and increase brand loyalty.
• Collaborating with other departments to ensure effective CRM strategies.
• Creating creative ideas, conducting feedback, and sharing reports to improve services and move towards excellence.