Muhammad Wahaj Uz Zaman
Telecom & ICT Sales Leader | B2B Enterprise Solutions
Lahore, Punjab
Summary
Dynamic sales leader with over 10 years of experience in the ICT and Telecommunications industry, recognized for identifying lucrative business opportunities and driving substantial revenue growth. Proven track record of cultivating enduring client relationships through trust and tailored solutions that deliver tangible value. Expertise in innovative sales strategies and complex campaigns positions to propel growth and success in the ever-evolving landscape of ICT. Committed to contributing to a forward-thinking organization that prioritizes strategic vision and client-centric approaches.
Overview
10
10
years of professional experience
2014
2014
years of post-secondary education
Work History
Regional Manager Fixed Line & ICT Solution Sales
Jazz (VEON Group)
Lahore, Pakistan
11.2024 - Current
- Lead and manage a team of four Account Managers across the entire Central Region, driving sales growth and market expansion.
- Oversee regional sales operations for fixed connectivity and ICT solutions, consistently achieving and exceeding revenue targets.
- Develop and execute strategic sales plans to maximize market penetration and client acquisition.
- Build and maintain high-value relationships with enterprise, government, and corporate clients.
- Drive solution-based selling for connectivity, cloud, and ICT offerings tailored to client needs.
- Collaborate with marketing, product, and technical teams to ensure the smooth delivery of solutions.
- Analyze market trends and competitor activity to adapt sales strategies, and maintain a competitive edge.
- Provide sales forecasts, performance reports, and business reviews to senior leadership.
Senior Manager Enterprise Solution Sales
Pakistan Telecommunication Company Limited (PTCL)
Lahore, Pakistan
05.2022 - 10.2024
- Successfully directing the sales team to achieve PTCL sales goals while fostering cutting-edge enterprise solutions.
- Successfully providing high-caliber integrated offerings for diverse digital service portfolios, encompassing core products, data center solutions, cloud (IaaS, PaaS, SaaS), enterprise hardware, data connectivity (fixed and mobility), security, and managed services.
- Developing effective revenue and sales strategies for the team.
- Keeping track of sales and revenue targets across different product lines and solutions.
- Overseeing corporate account management to maintain exceptional customer service standards.
- Collaborating with vendors to stay updated on new technology developments and obtain hardware quotes.
- Overlook Product Management of existing products, price authorization for bidding/non-bidding customer requirements, and revenue monitoring of forecasted product sales.
- Oversee managed services-based proposals over amortized model and corporate presentations to key corporate clients.
- Ensure compliance with budgets, targets, and deadlines.
- Ensure customer engagement.
Business Solutions Manager
Pakistan Telecommunication Company Limited (PCTL)
Lahore, Pakistan
10.2020 - 05.2022
Business Account Manager
Telenor
Lahore, Pakistan
09.2019 - 10.2020
- Managing a portfolio of accounts to achieve long-term success
- Developing positive relationships with customers by providing them support and solutions
- Churn management
- Achievement of 100% collection
- Ensuring up-selling and cross selling in the assigned portfolio
- Relationship at all tiers in assigned portfolio
- Social networking
- Enterprise solution knowledge for e.g; IOT, M2M, Corporate sms, MAD, Cloud Services, DPLC / IPT, Devices selling, FS solutions, Managed services
- Ensuring 100% portfolio management
- Maintaining Voice and Data Churn in the assigned threshold
- Ensuring monthly collection and upselling targets of VAS, Devices & Financial Services
- Providing support to Customers by ensuring resolution of network coverage, billing, and services issues
- Contributing to the ongoing development and improvement of the customer experience.
Key Account Manager- Digital Services
Pakistan Telecommunication Company Limited (PTCL)
Lahore, Pakistan
09.2017 - 08.2019
- New Business Development
- Portfolio Management
- Attending meetings with clients
- Expanding and maintaining the relationships with existing clients
- Achieving sales targets
- Effectively selling ICT solutions i.e
- Cloud, Firewalls, Managed Services, Security Solutions, Hardware Servers etc
- Completing administrative work, as required
- Responsible for all client communications, conflict resolution, and compliance on client deliverable and revenue
- Works closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project
- Send regular required reports to the line manager
- Provide insights of all assigned account to the line manager.
Sales Consultant
SMC Group (Pvt) Limited
Lahore, Pakistan
08.2015 - 08.2017
Education
Master of Business Administration - Marketing
University of Central Punjab
Pakistan07.2014
Skills
- Team Leadership & People Management
- B2B Sales & Business Development
- Cross-functional Collaboration
- Decision-making & Problem Solving
- Customer Relationship Management
Industry
Telecommunication | ICT | ISP
Timeline
Regional Manager Fixed Line & ICT Solution Sales
Jazz (VEON Group)
11.2024 - Current
Senior Manager Enterprise Solution Sales
Pakistan Telecommunication Company Limited (PTCL)
05.2022 - 10.2024
Business Solutions Manager
Pakistan Telecommunication Company Limited (PCTL)
10.2020 - 05.2022
Business Account Manager
Telenor
09.2019 - 10.2020
Key Account Manager- Digital Services
Pakistan Telecommunication Company Limited (PTCL)
09.2017 - 08.2019
Sales Consultant
SMC Group (Pvt) Limited
08.2015 - 08.2017
Master of Business Administration - Marketing
University of Central Punjab
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