Muhammad Uzair Irfan

• Worked with international clients to support project execution and delivery.
• Uploaded physician progress notes, history, and physicals into Electronic Medical Records (EMR) systems with high accuracy.
• Prepared and processed medical records for release to other healthcare facilities in compliance with HIPAA and state regulations.
• Developed and maintained an organized filing system for medical records to ensure quick retrieval and regulatory compliance.
• Reviewed charts and flagged incomplete or inaccurate documentation for correction.
• Analyzed complex medical records to identify discrepancies and ensure data completeness.
• Entered and updated patient information in EMR systems with strong attention to detail.
• Sorted, tracked, and distributed incoming and outgoing medical records efficiently.
• Handled external medical record requests while adhering to facility, state, and federal laws.
• Ensured HIPAA compliance by maintaining confidentiality and monitoring access to patient data.
• Verified insurance details during patient registration to reduce billing errors.
• Generated and maintained statistical data related to medical records and facility operations.
• Transcribed and proofread patient information to ensure accuracy and completeness.
• Conducted regular quality audits of business and medical data to identify and resolve discrepancies.
• Supported quality improvement initiatives by providing accurate, timely data on patient outcomes and clinical performance.
• Facilitated smooth communication across departments through regular updates, reports, and meeting coordination.
• Completed assigned special projects by planning tasks, tracking progress, and reporting key metrics.
• Collaborated with cross-functional teams to deliver high-quality results within deadlines.

• Working with foreign clients on projects
• Uploaded physician progress notes, history, and physicals into electronic medical records.
• Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
• Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
• Reviewed charts and flagged incomplete or inaccurate information.
• Analyzed complex medical records to identify discrepancies in accuracy and completeness.
• Input data into computer programs and filing systems.
• Sorted and distributed incoming and outgoing medical records.
• Processed medical records requests from outside providers according to facility, state, and federal law.
• Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
• Reduced errors in patient billing by carefully verifying insurance information during the registration process.
• Generated and maintained statistical data related to medical records.
• Transcribed and entered patient medical information into electronic medical records systems.
• Maintained patient privacy and security by monitoring access to electronic health records and reporting any unauthorized activity.
• Supported quality improvement initiatives within the healthcare facility by providing accurate and timely data related to patient outcomes, treatment plans, and clinical performance measures.
• Increased accuracy of patient data entry through meticulous attention to detail and cross-referencing information.
• Conducted regular quality reviews of business data and processes to identify discrepancies and formulate solutions.
• Proofread and edited documents for accuracy and grammar.
• Remained solutions-oriented in face of complex problems to assist management and overall business direction.
• Ensured seamless communication across departments by facilitating regular meetings, updates, and reports on projects'' progressions.
• Completed special projects through planning, guidance and tracking metrics.
• Collaborated closely with cross-functional teams to complete complex projects on time while maintaining high-quality standards.

• Utilized social media advantageously for free and persuasive media.
• Alerted and contacted customers about account or informational issues to maintain high levels of customer satisfaction.
• Streamlined campaign reporting processes, providing actionable insights for continuous improvement.
• Oversaw teams of volunteers and monitored effectiveness of each area.
• Spearheaded high-impact influencer partnerships resulting in substantial growth in social following.
• Drove successful product launches by crafting compelling narratives around new offerings supported by engaging visuals.
• Created grassroots campaign initiatives mobilizing support.
• Optimized campaign budgets with careful monitoring of ROI and KPIs to maximize results.
• Inspected layouts and advertising copy and edited scripts, audio and videotapes and other promotional material to adhere to specifications.
• Worked with marketing department to create targeted advertising strategies for key customer demographics.
• Boosted overall brand awareness by consistently delivering innovative campaigns that resonated with target audiences.
• Collected performance data on each promotion to better plan future events.
• Conducted thorough post-campaign analysis to identify successes, areas for improvement, and key learnings for future initiatives.
• Increased lead generation through data-driven audience segmentation and personalized content creation.
• Leveraged social media analytics tools to monitor performance metrics and adjust strategies as needed in realtime.
• Improved conversion rates by refining targeting criteria and optimizing ad placements across digital platforms.
• Developed comprehensive project plans to ensure timely execution of all campaign deliverables.
• Performed staff evaluations and addressed areas for improvement.
• Organized session wrap-up events to recognize campers' achievements.
• Developed advertising tactics and implemented new solutions for increased brand awareness.

• Participated in continuous improvement efforts within the organization by contributing ideas for process enhancements based on lessons learned from previous projects.
• Coordinated cross-functional teams to successfully achieve project milestones and objectives.
• Generated weekly and monthly status reports for helpful progress tracking.
• Maintained open communication by presenting regular updates on project status to customers.
• Developed and maintained strong relationships with clients, team members, and other stakeholders to foster a collaborative working environment.
• Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
• Documented project progress to fulfill project requirements and establish traceability.
• Monitored progress of projects through regular status updates, identifying potential issues and taking corrective actions when necessary.
• Improved project efficiency by streamlining communication and collaboration between team members.
• Facilitated effective communication among team members by conducting regular meetings and promoting a collaborative working environment.
• Supported senior project managers in executing complex initiatives by performing research, data analysis, and presentation preparation tasks as needed.
• Facilitated workshops to collect project requirements and user feedback.
• Monitored project progress, identified risks and took corrective action as needed.
• Monitored and tracked project metrics and collected data to share with project members.
• Identified and resolved risks to minimize project disruption.
• Managed budgets and financial forecasting for multiple projects, maintaining cost control while delivering desired outcomes.
• Analyzed project performance data to identify areas of improvement.
• Reported regularly to managers on project budget, progress, and technical problems.
• Planned, monitored and analyzed project costs to meet financial goals.
• Negotiated contracts with vendors and suppliers to secure optimal pricing for materials and services needed for projects.
• Negotiated contracts and agreements with vendors for constructive supplier relations.
• Updated customers and senior leaders on progress and roadblocks.
• Led team meetings to assess project progress and plan appropriately to meet delivery targets.
• Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
• Served as the primary point of contact for clients during the entire course of assigned projects, addressing concerns and providing updates on progress.
• Partnered with project team members to identify and quickly address problems.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Developed comprehensive project plans, outlining tasks, timelines, and resources required for successful completion.
• Ensured project documentation was up-to-date and organized by maintaining accurate records of all relevant information throughout the project lifecycle.
• Sourced, vetted and managed vendors needed to accomplish project goals.
• Recruited and oversaw personnel to achieve performance and quality targets.
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.
• Evaluated team members'' performance throughout the duration of projects, providing constructive feedback for professional growth opportunities.
• Enhanced client satisfaction with timely project delivery, ensuring high-quality results and meeting expectations.
• Reduced project completion time by implementing effective task prioritization and resource allocation strategies.
• Managed change requests effectively by assessing impacts on scope, timeline, budget, or resources before incorporating changes into existing plans or schedules.
• Developed and implemented project plans and budgets to ensure successful execution.
• Gained extensive knowledge in data entry, analysis and reporting.
• Strengthened communication skills through regular interactions with others.
• Assisted in the development of training materials to improve associate project manager skillsets within the organization.
• Applied effective time management techniques to meet tight deadlines.
• Identified issues, analyzed information and provided solutions to problems.
• Worked effectively in fast-paced environments.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Paid attention to detail while completing assignments.
• Learned and adapted quickly to new technology and software applications.
• Demonstrated creativity and resourcefulness through the development of innovative solutions.
• Proved successful working within tight deadlines and a fast-paced environment.
• Demonstrated leadership skills in managing projects from concept to completion.

• Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
• Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
• Increased overall efficiency while reducing operational costs through continuous evaluation and adjustment of key account management strategies.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Maintained current knowledge of evolving changes in marketplace.
• Developed, maintained and utilized diverse client base.
• Set and achieved company defined sales goals.
• Developed and maintained strong working relationships with professionals within assigned territory.
• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.
• Improved account management by predicting potential competitive threats and outlining proactive solutions.
• Cultivated an extensive network of industry contacts that facilitated access to valuable resources and insights into emerging trends relevant to key account management activities.
• Mentored junior members of the team in key account management best practices, fostering a culture of continuous learning and professional growth within the organization.
• Built and maintained strong client relationships to drive business growth.
• Analyzed sales to manage life cycle of product, inventory models and selling rates.
• Contributed to event marketing, sales and brand promotion.
• Recorded accurate and efficient records in customer database.
• Created sales forecasts to target daily, monthly and yearly objectives.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Expanded key account base by identifying and cultivating new business opportunities.
• Collaborated with product development teams to tailor solutions specifically for key account needs, driving customer satisfaction and loyalty.
• Informed customers of promotions to increase sales productivity and volume.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Organized cross-functional teams to address complex client requests or projects efficiently, resulting in increased satisfaction levels among key accounts holders.
• Developed and delivered presentations to key customers to position products and services.
• Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations.
• Conducted economic and demographic research and analysis to produce critical reports.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Negotiated prices, terms of sales and service agreements.
• Consulted with businesses to supply accurate product and service information.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Monitored competitor activity within the industry, adjusting strategies accordingly to maintain a competitive edge in key accounts management.
• Negotiated contract renewals with existing clients, securing long-term commitment and fostering ongoing collaboration.
• Analyzed sales and customer data to identify trends and opportunities for increased profitability.
• Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
• Selected correct products based on customer needs, product specifications and applicable regulations.
• Built relationships with customers and community to promote long term business growth.
• Implemented strategic sales plans to achieve consistent revenue growth across key accounts.
• Presented professional image consistent with company's brand values.
• Monitored service after sale and implemented quick and effective problem resolutions.

• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
• Managed a diverse portfolio of key accounts, ensuring timely delivery of products or services while maintaining high levels of customer satisfaction.
• Coordinated resources effectively to ensure seamless execution of projects involving multiple stakeholders across different departments.
• Developed and delivered presentations to key customers to position products and services.
• Collaborated with cross-functional teams to develop innovative strategies for key account growth.
• Reported issues to higher management with great detail.
• Maintained ongoing communication channels with key account representatives, keeping them informed about product updates, promotions, and other relevant news.
• Supported sales and reporting for large and medium-sized accounts.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
• Conducted economic and demographic research and analysis to produce critical reports.
• Reduced churn rates significantly by implementing proactive measures designed to address potential issues before they escalated into major problems.
• Improved account management by predicting potential competitive threats and outlining proactive solutions.
• Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
• Optimized sales performance by identifying opportunities within existing key accounts and upselling accordingly.
• Raised property accuracy and accountability by creating new automated tracking method.
• Analyzed key competitors to respond to competitive threats.
• Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
• Delivered exceptional customer service by promptly addressing inquiries or concerns from key accounts, resulting in increased loyalty and trust from clients.
• Implemented strategic initiatives aimed at expanding market share among top-tier clients within the assigned territory.
• Positioned global capabilities to expand market share.
• Achieved revenue targets consistently through effective negotiation and contract management with key clients.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Assisted in recruiting, hiring and training of team members.
• Reduced operational risks while organizing data to forecast performance trends.
• Enhanced customer satisfaction by proactively addressing concerns and providing tailored solutions.
• Analyzed sales to manage life cycle of product, inventory models and selling rates.
• Trained teams to optimize service delivery in alignment with individual needs to boost customer satisfaction.
• Assisted in the onboarding process for new key accounts by providing training, support, and account setup guidance to ensure a smooth transition into our ecosystem.

• Cross-trained and backed up other customer service managers.
• Contributed to sales growth by upselling products and services based on individual customer requirements.
• Followed up with customers about resolved issues to maintain high standards of customer service.
• Streamlined call center processes for improved efficiency and reduced wait times.
• Processed customer service orders promptly to increase customer satisfaction.
• Sought ways to improve processes and services provided.
• Enhanced productivity levels by anticipating needs and delivering outstanding support.
• Responded proactively and positively to rapid change.