Muhammad Usman shaikh
karachi
Summary
Results-oriented Logistics Manager with over 5 years of experience in optimizing supply chain processes, managing logistics operations, and ensuring timely delivery of goods. Adept at implementing cost-saving strategies, enhancing operational efficiency, and leading cross-functional teams. Proven ability to manage complex logistics networks and drive continuous improvement.
Overview
3
3
years of professional experience
1
1
Certificate
Work History
LOGISTICS COORDINATOR
Speedaf Expres
09.2021 - Current
- Coordinated domestic and international shipments, ensuring compliance with regulations, and timely delivery to customers.
- Maintained accurate records of shipments, inventory, and customer interactions, improving data integrity and reporting accuracy.
- Assisted in the development and implementation of standard operating procedures (SOPs) for logistics operations, resulting in a 10% increase in efficiency.
- Resolved logistics issues promptly, minimizing delays, and ensuring customer satisfaction.
- Collaborated with third-party logistics providers to negotiate contracts, resulting in a 12% cost reduction and improved service levels.
- Supervised daily logistics operations, including order processing, shipping, and receiving, maintaining a 99% accuracy rate in inventory management.
- Trained and mentored junior logistics staff, enhancing team productivity and knowledge in logistics best practices.
- Developed comprehensive logistics reports and dashboards to monitor key performance indicators (KPIs) and support decision-making processes.
- Monitored and controlled inventory levels, reducing excess stock, and optimizing warehouse space utilization.
International Sales Coordinator
Speedaf
03.2023 - Current
- Initiated process improvements that led to reduced lead times and increased overall efficiency when handling international orders.
- Monitored competitor activity closely, staying informed of industry developments and adjusting strategies as needed.
- Assisted in the development of new products by providing valuable feedback from customers regarding needs and preferences within their respective markets.
- Developed and maintained relationships with key clients across various regions, ensuring high levels of customer satisfaction and retention.
- Managed social media accounts to engage with clients.
- Created and executed social media campaigns to promote products and services, enhancing brand visibility.
- Collaborated with suppliers and transportation companies to streamline supply chain processes.
- Managed e-commerce operations on Chinese platforms.
Education
Computer Science
Preston University
04.2001 -
No Degree - Chinese Language
Sichuan Normal University
Chengdu,sichuan,china 04.2001 -
Skills
handle b2b customers,
social media clients handling,
knowledge of China online E-commerce platform, logistics network,
capcut video editing
Shipment Tracking
Customer Service
Shipping procedures
International shipments
Interpersonal Skills
Self Motivation
Personal Information
- Gender: Male
- Nationality: Pakistani
Languages
Urdu
Native language
URDU
Proficient
C2
ENGLISH
Advanced
C1
CHINESE
Advanced
C1
Interests
Sports
Certification
Chinese language, hsk 5
Timeline
International Sales Coordinator
Speedaf
03.2023 - Current
LOGISTICS COORDINATOR
Speedaf Expres
09.2021 - Current
Computer Science
Preston University
04.2001 -
No Degree - Chinese Language
Sichuan Normal University
04.2001 -