Gaming
Muhammad Usman Arshad
FinCrime Team Leader - Screening
Lahore,PB
Summary
Experienced FinCrime Team Lead with more than a year of experience in banking sector. Excellent reputation for resolving problems and improving customer satisfaction. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
FinCrime Team Leader - Screening
Mindbridge Private Limited
Lahore, Punjab
02.2021 - Current
- Managing team of 45 employees, overseeing hiring, training, and professional growth of employees.
- Preventing any individuals or entities involved in financial crime, as well as sanctioned or terrorism-related entities.
- Conduct reviews of sanctions watchlist alerts generated by the automated transaction filtering and client screening systems, manual reports or internal referrals.
- Assisting the Compliance Team Leaders, other teams and Senior Management with ad hoc project.
- Working flexible hours; night, weekend, and holiday shifts.
- Complying with rules and regulations, including without limitation, AML and OFAC/Sanctions requirements all internal policies, procedures and guidelines.
- Resolving problems, improving operations and providing exceptional service.
- Preparing a variety of different written communications, reports and documents to ensure smooth operations.
Sales Manager
RC Station, Klang (HobbyKing Malaysia)
Kuala Lumpur, Selangor
09.2017 - 10.2020
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Created and launched new online marketing strategies, resulting in 70% sales increase.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Education
Bachelor's Degree, Information Technology - Information Technology in E-business
Asia Pacific University of Technology
Kuala Lumpur 09.2018 - 09.2020
Foundation - Information Technology
Asia Pacific University of Technology
Kuala Lumpur 09.2017 - 09.2018
GCSE Ordinary Level - Computer Studies
Beaconhouse School System
Lahore 09.2011 - 09.2014
Skills
Team leader
Team building and leadership
Training
Back Office Operations
Presentation Skills
Critical Thinking
Microsoft Office
Finance
Jira Service Desk
Interests
Football
Music
Playing Guitar
Traveling
Volunteer Work
Editing Video and Youtube Editing
Timeline
FinCrime Team Leader - Screening
Mindbridge Private Limited
02.2021 - Current
Bachelor's Degree, Information Technology - Information Technology in E-business
Asia Pacific University of Technology
09.2018 - 09.2020
Foundation - Information Technology
Asia Pacific University of Technology
09.2017 - 09.2018
Sales Manager
RC Station, Klang (HobbyKing Malaysia)
09.2017 - 10.2020
GCSE Ordinary Level - Computer Studies
Beaconhouse School System
09.2011 - 09.2014