Summary
Overview
Work History
Education
Skills
C&I PV Projects
Certification
Trainings
Achievments & Awards
Timeline
Generic
Muhammad Umar Mustafa

Muhammad Umar Mustafa

Electrical Engineer
Lahore, Punjab

Summary

Highly skilled Technical Service Engineer with more than 4 years of experience in solar inverter systems and project engineering. Proven expertise in troubleshooting, optimizing, and maintaining solar technologies combined with a strong background in managing solar projects. Seeking to contribute my technical proficiency and project management skills to drive innovation, enhance system performance, and ensure the successful execution of solar energy projects. Committed to delivering highquality solutions and exceeding client expectations through a blend of technical expertise and strategic project oversight.

Overview

4
4
years of professional experience
7
7
Certifications

Work History

Aftersales Manager

AE Power Alternative Energy
Lahore, Punjab
11.2023 - Current
  • Lead, train, and motivate the aftersales service team to deliver outstanding customer support and technical services.
  • Assign service tasks, manage schedules, and oversee the resolution of technical cases.
  • Maintain records of service activities and warranty claims for reporting and compliance purposes.
  • Provide remote and on-site technical diagnostics and corrective support.
  • Handle critical customer complaints and ensure timely resolution of technical and service-related issues.
  • Collaborate with R&D Team and Product Engineers to provide feedback for continuous product improvement.
  • Lead or support the on-site commissioning of Huawei LUNA 215kWh BESS systems, including system integration, configuration, and performance testing.

Technical Service Engineer

AE Power Alternative Energy
Lahore, Punjab
09.2021 - 11.2023

Provide on-site or remote support to ensure quick resolution of problems.

Install, configure, and commission new systems or equipment according to specifications.

Offer training and guidance on the use of systems and equipment.

Create and maintain detailed service reports, technical documentation, and system configurations.

Collaborate with project teams to support the implementation and execution of technical projects.

Provide ongoing support to customers post-purchase, addressing any issues or concerns they may have.

Assist customers with the installation and setup of products. Ensure high levels of customer satisfaction and maintain positive relationships.

Manage warranty claims, Maintain records of customer interactions, service requests, and resolutions.

Education

Bachelor of Science - Electrical Engineering

University Of Gujrat
Gujrat
04.2001 -

FSc - Pre-Engineering

READ Foundation Degree College Bhimber
Bhimber AJK
04.2001 -

Matriculation - Science

READ Foundation School Bhimber
Bhimber
04.2001 -

Skills

1- Civil Hospital Sibbi Balochistan 215kWh Huawei BESS

2- RHQ Hospital Skardu Baltistan 215kWh Huawei BESS

3- Punjab Agri Farm Kasoor 215kWh Huawei BESS

4- OK Flour & General Mills 215kWh Huawei BESS

C&I PV Projects

Successfully commissioned 15MW+ Projects completed including Hybrid & On-grid systems in Pakistan:

  • Al Hadi Rice Mills(800KW)
  • Pak Fan Gujrat (700KW)
  • OK Flour & General Mills (1MW)
  • Al-Huda Rice Mills (400KW)
  • Faisal Sanitary Fittings (300KW)
  • Sardar Packages (500KW)
  • Ajwa Flour Mills (500KW)

Certification

Huawei Certified Specialist Professional Field-SQA(Feb-2024)

Trainings

  • SPV C&I Hands-On Skill Development Bootcamp (Donguann China- Nov.2024)
  • Together with Huawei Digital Power CSP Executive Workshop (Donguann China-Sept. 2024)
  • HUAWEI ME & CA Fusion Solar Partners Camp(Sept. 2024)
  • Access Network Fiber Optic Training Program(May-2023)
  • Conduct Training Programs to Provide Trainings to Customers for Solis & Huawei Inverters in All Big Cities of Pakistan

Achievments & Awards

  • Best performance award for Hands-On PV C&I ESS Exam in Donguaan China 2024
  • Employe of the Month Award April 24
  • Employe of the year Award 2024
  • Best Aftersales Services Award of the Year 2023 by Huawei

Timeline

Aftersales Manager

AE Power Alternative Energy
11.2023 - Current

Technical Service Engineer

AE Power Alternative Energy
09.2021 - 11.2023

Bachelor of Science - Electrical Engineering

University Of Gujrat
04.2001 -

FSc - Pre-Engineering

READ Foundation Degree College Bhimber
04.2001 -

Matriculation - Science

READ Foundation School Bhimber
04.2001 -

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Muhammad Umar MustafaElectrical Engineer