Ms Word, Excel, Powerpoint
Muhammad Umar Amir
Sales Advisor
Lahore,Punjab
Summary
Dynamic Sales Associate with a proven track record at Taam Pvt Ltd, excelling in customer relationship building and achieving sales targets. Skilled in cash handling and problem-solving, consistently enhancing customer satisfaction and loyalty. Demonstrated expertise in product knowledge and promotions, contributing to significant sales revenue growth. Actively engaged in professional development within the retail sector.
Work History
Sales Associate
Taam Pvt Ltd
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Wrapped, boxed and weighed bakery department products.
Education
Secondary School Certificate - General Science
Skills
Cash register operation
Expert in Subject
Product promotions
Shipment processing
Stocking and replenishing
Problem-solving skills
Type product knowledge
Point of sale operation
Excellent people skills
Sales training
Client Service
Cash Handling
Organization
Microsoft applications proficiency
Additional Information
Am an hard worker and well disciplined person
Software
Interests
Cricket,Hockey
Timeline
Sales Associate - Taam Pvt Ltd
Govt. High School - Secondary School Certificate , General Science