Dedicated client relations professional with a Bachelor of Business and Administration - BBA focused on Management and Supply Chain.
Overview
3
3
years of professional experience
Work History
Credit and Collections Specialist
Motive (Formerly KeepTruckin)
Lahore
08.2023 - Current
Being a credit and collections specialist my role includes managing accounts receivable and ensuring that outstanding invoices and debts are collected in a timely and efficient manner.
Technical Support Specialist
Motive (Formerly KeepTruckin)
Lahore
01.2022 - 08.2023
Being a technical support specialist my role includes assisting clients with general hardware and external software issues.
Marketplace Specialist
Fab Glass and Mirror USA (Suave Solutions)
Lahore
09.2021 - 01.2022
Being a Marketplace Specialist my role includes managing seller accounts and managing vendor central tasks of different e-commerce platforms which includes Amazon, eBay, Walmart, Wayfair, Hayneedle, Home Depot and Bazaar Voice
The role includes customer service, PO management, and dealing with claims and returns while maintaining the SLA and ODR for each account.
Logistics Specialist
Fab Glass and Mirror USA (Suave Solutions)
Lahore
07.2021 - 09.2021
Building client relationships
Dealing with different freights and carriers including, FedEx, Estes, Pilot Freight and many more
From preparations to shipping, while handling the claims
Day-to-day interaction with customers to constantly monitor their current and future transportation needs.