Hi, I’m
MUHAMMAD SHOAIB SAFDAR
BANKER
LALAMUSA
Summary
Business-driven Relationship Manager always finding successful ways to acquire new clients and foster lucrative relationships. A determined leader with over 7 years of assisting clients with financial planning processes and assessing financial data. Offering dynamic collaboration and decision making skills.
Overview
11
years of professional experience
5
years of post-secondary education
Work History
MCB LIMITED LALAMUSA
Relationship Manager
06.2022 - Current
Job overview
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Complied with established internal controls and policies.
FAYSAL BANK LIMITEDLALAMUSA
Relationship Manager
04.2021 - 05.2022
Job overview
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
THE BANK OF PUNJABLALAMUSA
Client Relationship Manager
11.2020 - 07.2021
Job overview
- Addressed and resolved customer complaints and issues to improve satisfaction.
- Recommended new products to clients and maintained solutions-oriented problem-solving for long-term client relationships.
- Assessed client needs and developed plans to adequately address current and future objectives.
HBL LIMITEDGUJRAT
Branch Manager
10.2018 - 10.2020
Job overview
- Assessed employee performance and developed improvement plans.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Boosted sales and customer loyalty through incentive programs.
FAYSALBNAK LIMITEDLALAMUSA
Relationship Manager
03.2017 - 08.2018
Job overview
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Developed loyalty programs to reward and maintain customer retention.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
JUBILEE LIFE INSURANCE GUJRAT
Team Leader
03.2014 - 03.2017
Job overview
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Supervised team members to confirm compliance with set procedures and quality requirements.
MARIAN HOTELGUJRANWALA
Assistant Manager
10.2011 - 08.2014
Job overview
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
UNIVERSITY OF MANAGEMENT AND TECHNOLOGY LAHORELAHORE
Bachelor Of Business Administration from Marketing Management And Research
04.2006 - 12.2010
Skills
Relationship building and management
undefinedTimeline
Relationship Manager
MCB LIMITED
06.2022 - Current
Relationship Manager
FAYSAL BANK LIMITED
04.2021 - 05.2022
Client Relationship Manager
THE BANK OF PUNJAB
11.2020 - 07.2021
Branch Manager
HBL LIMITED
10.2018 - 10.2020
Relationship Manager
FAYSALBNAK LIMITED
03.2017 - 08.2018
Team Leader
JUBILEE LIFE INSURANCE
03.2014 - 03.2017
Assistant Manager
MARIAN HOTEL
10.2011 - 08.2014
UNIVERSITY OF MANAGEMENT AND TECHNOLOGY LAHORE
Bachelor Of Business Administration from Marketing Management And Research
04.2006 - 12.2010
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