Microsoft Office & Inpage
Muhammad Shoaib Khalid
Manager Administration
Multan, Punjab
Summary
Dynamic and results-driven professional with extensive experience , excelling in team leadership and operations management. Proven track record in enhancing customer satisfaction and driving revenue growth through strategic planning and effective decision-making. Adept at mentoring teams and implementing efficient processes to maximize performance and achieve organizational goals.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
10
10
years of professional experience
Work History
Manager Accounts & Admin
Uzair Paint Traders
08.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Accounts Manager
Cridiqa Ltd. Multan
12.2023 - 06.2024
- Managed a diverse portfolio of accounts, demonstrating adaptability across various industries and client needs.
- Implemented efficient billing procedures to reduce outstanding receivables and improve cash flow.
- Collaborated with sales teams to identify new opportunities, driving revenue growth.
- Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
- Negotiated favorable payment terms with suppliers, reducing costs and improving profit margins.
- Strengthened relationships with key clients, leading to increased repeat business.
Credit Manager & Social Media Manager
Honda Multan Pvt. Ltd
01.2020 - 09.2023
- Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
- Investigated and evaluated customers for creditworthiness and potential risk factors.
- Managed the entire end-to-end credit approval process from application review through contract negotiation and final execution.
- Improved credit risk management by implementing effective underwriting policies and procedures.
- Mentored junior team members in credit management best practices to enhance overall department performance.
- Reported key performance indicators to department heads for management of positive cash flow and to adjust credit risk policies and procedures.
- Work cross-functionally with sales, management, and other departments to maintain effective operations.
- Devised collection recovery strategies to resolve customer issues and delinquent cases.
- Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
- Developed strategies to expedite payments and customer resolutions.
Business Development Manager
Osteria Fusion Al Bahar
04.2019 - 12.2019
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
MIS Officer
Punjab Group Of Colleges
12.2017 - 06.2019
- Developed comprehensive reports for management, enhancing decision-making capabilities.
- Collaborated with IT department to integrate various data sources into a unified system, ensuring accurate and timely information access.
- Spearheaded initiatives to improve data security protocols, safeguarding sensitive company information from potential breaches.
- Increased efficiency by streamlining processes and implementing new MIS tools.
Registration Officer
Concordia Colleges Multan
01.2016 - 04.2017
- Improved customer satisfaction with timely and accurate registration services, addressing inquiries professionally.
- Ensured compliance with institution policies by diligently monitoring enrollment numbers and managing waitlists accordingly.
- Developed strong relationships with department heads to facilitate smooth coordination of class scheduling and room assignments.
- Assisted in the development of new online registration tools that improved user experience while maintaining security protocols.
- Managed high-volume student enrollments for various academic courses, ensuring seamless registration experiences.
Education
Bachelor of Arts -
BZU
Multan, Punjab, Pakistan 04.2001 -
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Documentation and reporting
Staff management
Software
MS Excel
Corel Draw, Photoshop
ERP, CMS
SAP, Oracle
Timeline
Manager Accounts & Admin
Uzair Paint Traders
08.2024 - Current
Accounts Manager
Cridiqa Ltd. Multan
12.2023 - 06.2024
Credit Manager & Social Media Manager
Honda Multan Pvt. Ltd
01.2020 - 09.2023
Business Development Manager
Osteria Fusion Al Bahar
04.2019 - 12.2019
MIS Officer
Punjab Group Of Colleges
12.2017 - 06.2019
Registration Officer
Concordia Colleges Multan
01.2016 - 04.2017
Bachelor of Arts -
BZU
04.2001 -
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