Summary
Overview
Work History
Education
Skills
Languages
References
Certification
Timeline
Generic

Muhammad shehbaz Naeem

Inside Sales Rep | Customer Support | B2b Tele sales | Microsoft Tech
rawalpindi

Summary

- Deliver prepared sales talks, following scripts that describe products or services, to convince potential customers to make a purchase. - Contact businesses or individuals by phone to solicit sales for goods or services. - Explain products or services, provide pricing details, and respond to customer inquiries. - Collect customer information such as name, address, and payment method, and input orders into computer systems. - Document names, addresses, purchases, and feedback from potential customers contacted. - Modify sales scripts better to target the needs and interests of specific individuals. - Acquire names and phone numbers of potential customers from sources like telephone directories, magazine reply cards, and purchased lists from other organizations. - Respond to telephone inquiries from potential customers who have been solicited through advertisements. - Communicate with potential customers via phone or written correspondence to follow up on initial sales contacts. - Maintain records of contacts, accounts, and orders. - Arrange appointments for sales representatives to meet with potential customers or for customers to attend sales presentations. - Use computers and software to program, write software, set up functions, input data, and process information. - Communicate with individuals outside the organization, representing the organization to customers, the public, the government, and other external sources through in-person, written, or telephonic/email exchanges. - Observe, receive, and obtain information from all relevant sources. - Foster positive and cooperative working relationships with others, and sustain them over time. - Communicate effectively with others to convey information. - Influence others to change their opinions or behaviors. - Understand written sentences and paragraphs in work-related documents. - Manage one's own time and that of others efficiently. - Pay full attention to what other people are saying, take the time to understand their points, ask questions appropriately, and avoid interrupting at inappropriate times.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Sales Closer

J telemarketing
01.2014 - 06.2015

I work as a sales closer my work there to accept the live transfers and customize the package with client and close the sale .

Sales Manager

Revas
07.2015 - 08.2016

Revas is a real estate company I work as a inside account executive with that company and my duties is to call customers and ask them about the house condition and pricing .

Sales Closer

Work Inc
10.2016 - 11.2017

Work is a BPO and I work on security campaigns as a sales closer .

Software Renewal Representative

Idera Software
12.2017 - 03.2019

Idera software is a software based company . I work as a software renewal representative my duties are calls and Emails clients for license renewals and billing .

Virtual Assistant

Florida Virtual Assistant
12.2019 - 11.2020

I work as a virtual assistant for that company so my duties are to calls and Emails the client .

Sales Manager

Getemail.io
12.2020 - 12.2021

I work as a inside account executive with that company and my duties is to call customers to pay for subscriptions also emails them and be available on live chat support .

Business Development Executive

-Pronix Inc
12.2021 - 10.2022

Sales Closer

Ispmint
11.2022 - 08.2024

I work as a sales closer and My duties are to calls the prospects and convert it to sales also handle Emails , Text and social media handles .

Education

Intermediate -

Bahria High School Karachi

Intermediate - undefined

Bahria High School Karachi

Skills

Live Chat Software

  • B2B Marketing
  • Sales
  • Telemarketing
  • Cold Calling
  • Lead Generation
  • LinkedIn Sales Navigator
  • Email Support
  • Warm Leads
  • Social Media Advertising
  • Business Development
  • Telesales
  • Telemarketing
  • Microsoft 365 Tech support

Languages

English, Urdu, Punjabi
Native language
со
Proficient
C2
Hindi
Proficient
C2
Urdu
Proficient
C2
ENGLISH
Proficient
C2

References

+923323756710, shehbaz.awan.elite@gmail.com

Certification

Microsoft 365 Tech

Timeline

Sales Closer

Ispmint
11.2022 - 08.2024

Business Development Executive

-Pronix Inc
12.2021 - 10.2022

Sales Manager

Getemail.io
12.2020 - 12.2021

Virtual Assistant

Florida Virtual Assistant
12.2019 - 11.2020

Software Renewal Representative

Idera Software
12.2017 - 03.2019

Sales Closer

Work Inc
10.2016 - 11.2017

Sales Manager

Revas
07.2015 - 08.2016

Sales Closer

J telemarketing
01.2014 - 06.2015

Intermediate -

Bahria High School Karachi

Intermediate - undefined

Bahria High School Karachi
Muhammad shehbaz NaeemInside Sales Rep | Customer Support | B2b Tele sales | Microsoft Tech