Muhammad Sami Shamsuddin

• Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
• Executed vendor setup and payment, administration of bank accounts, and account reconciliations.
• Trained new and existing staff members in various financial procedures to prepare for job requirements.
• Created organizational structures to improve accounting and finance functions.

• Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
• I liaised with marketing and sales teams to develop targeted campaigns.
• recommend brand products to customers to encourage repeat purchases and foster customer loyalty.
• managing a portfolio of accounts. using an existing network of industry contacts to generate new business.
• Managing the work of account executives.
• Led project management activity..
• attending client meetings.
• Maintaining and expanding relationships with existing clients; completing administrative work as required.

• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency, and help the company evolve and grow.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Assessed damaged materials and notified maintenance personnel of needed repairs.
• To manage local and foreign procurement of adult apparel, I actively coached my team in sales and customer relations.
• Developed and managed relationships with vendors and suppliers.
• Enter income and expense details into business databases to track purchases and address variances.
• exceeded revenue objectives year over year through strategic promotional plans.
• Prepare annual budgets with controls to prevent overages.
• Studied markets to determine optimal pricing of goods and capitalize on emerging opportunities.
• Optimized team hiring, training, and performance.
• Grow business by developing business plans, hiring staff, and obtaining initial investments.
• formulated a business plan to launch company services and signed new accounts.
• Performed statistical analyses to gather data for operational and forecast team needs.
• management I personally managed all financial transactions for the business.

• Resolved staff member conflicts by actively listening to concerns and finding an appropriate middle ground.
• maintained a professional, organized, and safe environment for employees and patrons.
• Cross-train existing employees to maximize team agility and performance.
• Onboarded new employees with training and new hire documentation.
• schedules service work according to priority and maintains an orderly flow.
• Advises customers of necessary repair services, including estimates of cost.
• Makes recommendations to customers for preventative maintenance.
• Handles customer complaint problems pertaining to service and repair work.
• Maintains in good condition all service tools and service vehicles.
• Responsible for the safety of service technicians and maintaining safe work.
• Develops service advertising and promotion programs; inspects all completed work turned in to the service department as appropriate; Reports to the general manager.

Developed and managed relationships with vendors and suppliers.

• Enter income and expense details into business databases to track purchases and address variances.
• exceeded revenue objectives year over year through strategic promotional plans.
• Prepare annual budgets with controls to prevent overages.
• Provided customer service on accounts and resolved problems.
• Evaluated suppliers to maintain cost controls and improve operations.
• Studied markets to determine the optimal pricing of goods and capitalize on emerging opportunities.
• Optimized team hiring, training, and performance.
• Grow business by developing business plans, hiring staff, and obtaining initial investments.
• grew the sales team from 5 to 10 personnel.
• Responsible for monthly revenue collection, preparation of books of accounts, and salary disbursement.
• Analyzing past sales figures and trends to anticipate future product needs.
• Display the apparel on a mannequin so the customer can be drawn toward the product, which can greatly affect retail store revenue.
• Manage local and foreign procurement of children and infant apparel. I actively coached my team in sales and customer relationship management.
• I personally manage all financial transactions for the business. I have successfully grown the revenue base every year

• I met with clients, delivered presentations, and educated them on product and service features and offerings.
• maintain an ethical and positive working environment to reduce turnover and promote high retention rates.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
• Close lucrative sales deals using strong negotiation and persuasion skills.
• As manager, public relations ensured that all personnel & local government issues were addressed in a timely manner. ·Increased contribution margin from PKR. 25,000 per month to 75,000 per month.

• Researched sales opportunities and possible leads to exceed sales goals and increase profits.
• Analyzed past sales data and team performance to develop realistic sales goals.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Increased revenue by implementing effective sales strategies in sales cycle process, from prospecting leads through close.
• Developed and implemented account management plans to establish customer satisfaction.
• Lead the sales team, managing a diverse group of people.
• Increased contribution margin from PKR 20,000/month to 50,000/month

• Sourced materials to keep up with production goals and meet customer demands.
• Reviewed work for quality and compliance with company standards and design specifications.
• Managed continuous improvement initiatives to drive gains in quality, flow, and output.
• Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
• Maintained and managed raw material & finished goods inventories.
• Ensured bookkeeping was updated on a periodic basis.
• The additional responsibility of the manager of administration is to monitor day-to-day affairs.
• Managed the wiring harness department.
• Maintained and managed labor staff to finish goods on time.
• Lead production teams, managing a diverse group of people.
• Supervise all the labor staff from cut to pack till the delivery time.
• Resolved issues quickly to maintain productivity goals.
• Standardized production procedures, job roles, and quality assurance guidelines.
• Wrote and conducted formal performance reviews for production personnel.
• Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.