Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
1
1
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Aviation Maintenance Internship
Aviation Training Hub (ATH)
Islamabad, Pakistan
07.2023 - 08.2023
Removal and Installation of Aircraft Engines e.g T-56 , Lycoming Piston Engine
Troubleshooting of Electrical Systems of A310 Landing Gear
Manufacturing of Accessories such as washer, grub screws and other tools for Mushak and B-55 aircraft
Analyzed problems and worked with teams to develop solutions.
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Customer Support Representative
Mindbridge Private
Lahore, Punjab
02.2021 - 09.2021
Learnt to Adapt and think on my feet while facing complicated situations
Maintained comprehensive knowledge of products and services, ensuring accurate information was provided to customers.
Resolved customer complaints by distinguishing, prioritizing and reporting technical issues with empathy and compassion.
Managed escalated calls with professionalism, ultimately resolving complex issues to the satisfaction of both the client and company.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Staff Manager
Myst Cafe
Lahore, Punjab
05.2018 - 08.2018
Dealt with customer demands and restaurant availability issues
Maintained a Balance between Customer Satisfaction and Restaurant Quality
Worked with peers on handling hectic events and maintaining schedule
Advised senior managers about employee-related issues and identifiable workforce trends.
Provided staff with support and training to achieve top client satisfaction.
Education
Bachelor of Science - Aerospace Engineering
Institute of Space Technology
Islamabad
09.2021 - 07.2025
A-Levels - Sciences
LGS
Lahore, Punjab, Pakistan
08.2018 - 08.2020
O-Levels - Sciences
LGS
Lahore, Punjab, Pakistan
08.2016 - 08.2018
Skills
CAD modelling (SolidWorks/CATIA)
Hobbies
My Hobbies describe me as a person:
Table tennis - a game that requires quick reflexes, which aligns perfectly with my personal approach to work—combining speed with effectiveness.
Chess - a game that demands strategic thinking and precision, which complements my ability to approach tasks with careful consideration and focus.
Snooker - a game that requires sharp focus and a keen sense of timing, qualities that complement my ability to stay organized and make well-timed decisions in all areas of my work.
E-gaming - which sharpens my ability to think on my feet and adapt quickly—traits that align with how I approach challenges in my own life.