Muhammad Saad Iqbal
Karachi, Sindh,SD
Summary
Proven IT Support Engineer with a track record of optimizing system performance and managing IT assets efficiently at Aslam Bhutta And Company. Skilled in Remote Desktop Support and demonstrating exceptional problem-solving abilities. Achieved significant improvements in system scalability and reliability, ensuring robust network troubleshooting and help desk support.
Overview
6
6
years of professional experience
1
1
Certification
Work History
IT Support Engineer
Aslam Bhutta And Company
Karachi, Sindh
08.2018 - Current
- Managed inventory of computer equipment, standardizing hardware configurations for ease of maintenance and scalability.
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Optimized system performance, conducting routine checks and addressing potential issues before escalation.
- Maintained detailed documentation of technical issues, resolutions, and knowledge base articles for future reference.
Education
Master of Science - Information Technology
University of Central Punjab
Lahore12.2017
Skills
- Remote Desktop Support
- Network Troubleshooting
- Help Desk Support
- IT Asset Management
Certification
- ICSI Certified Network Security Specialist
Timeline
IT Support Engineer
Aslam Bhutta And Company
08.2018 - Current
Master of Science - Information Technology
University of Central Punjab