Muhammad Qasim Zia

• Developed and implemented corporate relationship management plans.
• Established and maintained relationships with key stakeholders in the corporate sector.
• Developed and implemented improved organizational tools to increase productivity.
• Provided overall support to the organization and coordinated with various government departments.
• Established and nurtured relationships with government entities to facilitate organizational objectives.
• Procured sweet soil from CBD for Jam-e-Shirin Park's level raising, utilizing 450 dumpers and resulting in savings of approximately 5.5 million Rupees.
• Issuance of Airport Protocol Passes from ASF, a first in Qarshi's history
• Asphalt laying from UCH main boulevard to JS Main boulevard. Using Personal Relations.
• Successfully completed Chairman Personal Assignments.
• Obtained approval from DG PHA for an addendum against the Jam-e-Shirin Park contract, facilitating the use of O&M through sponsorship, with significant personal effort.
• Ensure the maintenance of Qarshi Jam-e-Shirin Park with close coordination with PHA
• Lahore.
• I have taken initiative to implement a Task Management and Contact Management System in the Corporate Relations Department to enhance value within the organization.

• Collaborated with other departments on special projects as needed.
• Monitored performance of all administrative personnel.
• Created reports and presentations for upper management review.
• Developed strategies to streamline administrative processes and maximize efficiencies.
• Implemented new technologies such as software applications or hardware upgrades.
• Assisted in creating, implementing, and monitoring departmental budgets.
• Ensured compliance with local, state, and federal regulations.
• Managed daily operations of the administration team.
• Oversaw inventory control systems to track purchases and supplies ordering.
• Organized meetings with vendors to negotiate contracts and services provided.
• Prepared monthly progress reports outlining accomplishments achieved.
• Monitored office inventory to maintain supply levels.
• Oversaw complex office support, managing records database and organizing contracts.
• Worked with management team to improve workflows and eliminate unnecessary tasks.
• Led IT initiatives, including ERP planning, utilizing Bitrix24 for project management, and implementing auto backup solutions.
• Monitored system performance and provided technical support to users.
• Successfully resolved the redevelopment issue of Jam-e-Shirin Park with PHA, which had been pending since 2020
• Played a pivotal role in PHA designating Jam-e-Shirin Park as a separate project and appointing a Project Director reporting directly to the DG, PHA.
• Increased the gardener strength of Qarshi Park from 16 to 40.
• Executed the construction of a Qarshi Foundation model road with paver and stormwater management.

• Developed and implemented strategies to increase sales and market share.
• Identified potential clients, built relationships, and negotiated contracts.
• Maintained a database of existing customers and prospective leads.
• competitor activities, and customer needs.
• Researched and documented business requirements, processes, and system configurations to ensure successful implementation of ERP systems.
• Performed Gap Analysis to identify areas where existing solutions do not meet customer requirements.
• Led client presentations, building case for product implementation and showcasing solutions in real-world scenarios.
• Assessed and defined key business processes, policies and procedures with clients to provide tailored business support through product implementation.
• Managed and maintained client Management Information Systems (MIS) and designed network infrastructure

I have successfully sold and implemented an ERP system in the following organizations:

• Bodla Builders, Multan
• ICON Valley
• Paragon Holding (Pvt.) Limited
• Varient Architect
• Superior Shop (Superior Group of Colleges)
• MABL Limited (mining company)
• ARAR Group of companies
• Tower 21 (City Housing Project)

The ERP system included the following modules:

• Financ
• Supply Chain
• Real Estate (File management, Installment plan, Plot allocation, Category factor, Late payment charges, Transfer and merger management)
• CRM (Customer Relationship Management)
• HRM (Human Resource Management)
• Land Management
• Project Management
• Construction Management
• Utility Management
• Evaluated suppliers to maintain cost controls and improve operations.
• Introduced new methods, practices, and systems to reduce turnaround time.

• Oversaw IT department activities, including project coordination for Business Management System (BMS) implementation.
• Managed network infrastructure, servers, backups, and virtualization technologies.
• Developed and executed technology strategies aligned with organizational goals.
• Developed IT Policy for organization
• Monitored system performance to ensure availability of all services and systems to authorized users.
• Configured and maintained routers, switches, firewalls, wireless networks and other network devices.
• Installed, configured, upgraded and troubleshot hardware components such as servers, PCs and printers.
• Coordination with vendors for the procurement of IT equipment.
• Designing an optical fiber network to connect internal offices and laying down a 3-kilometer fiber ring, along with wireless connectivity to ensure minimal redundancy.
• Managing Active Directory, SQL Database, Oracle 11g Database, and Oracle Application Development framework. Designing and
• Designing and implementing a Document Management System
• Planning and executing the scanning of Paragon City files record.

• Configured and installed operating systems, software, and hardware components.
• Monitored system performance and identified potential issues to ensure optimal operations.
• Tested computer systems and networks to diagnose problems and implemented solutions.
• Performed regular maintenance on computer systems such as updating drivers and antivirus programs.
• Repaired malfunctioning hardware components such as CPUs, RAM modules, hard drives.
• Managed remote access requests from customers or vendors requiring temporary network access privileges.
• Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.