MUHAMMAD OUSAMA KHAN
Islamabad,IS
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
Work History
Divisional Manager
Eutech Chamber
05.2024 - Current
- Maximized resource utilization to optimize productivity by reallocating resources as needed.
- Championed organizational change initiatives for smoother transitions during periods of growth or restructuring.
- Managed an outreach team, developing and implementing effective LinkedIn engagement strategies, resulting in a robust pipeline of potential clients and candidates.
- Created and optimized LinkedIn profiles for individuals and businesses, developing content strategies to enhance visibility and engagement.
- Monitored key performance metrics and conducted regular audits to ensure compliance with best practices, making data-driven improvements to outreach activities.
- Provided training and mentorship to team members on LinkedIn navigation, communication tactics, and profile optimization, fostering a culture of continuous improvement.
LinkedIn Specialist
Eutech Chamber
06.2022 - 05.2024
- Talent Sourcing and Engagement: Leveraged LinkedIn Sales Navigator, Dripify, and Apollo to utilize advanced search filters and Boolean strings, identify, attract, and proactively engage top talent through InMail campaigns, resulting in a robust pipeline of qualified candidates.
- Employer Branding and Job Postings: Enhanced employer branding by creating compelling job postings and engaging content, promoting company culture, and attracting high volumes of qualified applicants.
- Collaboration and Candidate Experience: Worked closely with hiring managers to understand needs and deliver top-tier candidates, while ensuring a positive candidate experience through timely communication and feedback.
- Plan, coordinate, execute and evaluate LinkedIn marketing campaigns
- Experiment new LinkedIn marketing technologies and strategies for different campaign segments (e.g., Lead Generation, Outreach, Webinars and Physical Events Promotion)
- Create and implement LinkedIn campaign plans
- Coordinate and prioritize all campaign-dependent actions and campaign-independent measures to meet revenue, engagement, and profitability targets or optimal range/visibility
- Monitor and report campaign performance based on relevant KPIs, conduct detailed analyses, and provided actionable recommendations
- Maintain active oversight of the company's online presence in order to interact with users and enhance customer connections
- Engage with the audience by responding to chat and comments.
Social Media Marketing Specialist
ICrowdNewswire
03.2020 - 06.2024
- Enhance customer engagement via social media channels
- Monitor and manage the online brand presence to promote user engagement and strengthen customer relationships
- Develop compelling marketing content including blogs, promotions, and social media advertisements
- Optimize page content, keywords, and branding to achieve desired LinkedIn rankings
- Oversee LinkedIn and Facebook outreach for lead generation strategy and implementation
- Manage community engagement and corporate communications through email and chat platforms
- Proficient in Zoho CRM's lead management, including capturing, qualifying, and nurturing leads, as well as effectively utilizing lead assignment for optimal distribution and follow-up.
Data Researcher
iCrowdNewswire
12.2019 - 03.2020
- Conducted extensive market and competitor research as the primary responsibility
- Gathered data on various entities, including companies, brands, people, etc., their associated beliefs, systems, processes, and events from diverse content sources
- Processed the information meticulously using technical expertise.
Back End Support Executive
Abacus Consulting
12.2018 - 09.2019
- Efficiently managed customer inquiries via emails, live chat, and customer service channels
- Conducted needs assessment to ensure customer satisfaction and establish long-term relationships based on open and interactive communication
- Offered prompt and effective solutions for customers and Careem captains
- Displayed a courteous, helpful, and respectful demeanor to all customers
- Maintained flexibility by working night, weekend, and holiday shifts as required.
Education
Bachelors In Geology -
Bahria University
01.2018
Skills
- Ms Office
- Email Marketing
- Data & Market Research
- Verbal and written communication
- Project Management
- Marketing
- Business Development
- Customer Service
- Team Development
- Operations Management
- Cross-functional Team Coordination
- Human Resources Management
- Customer Relationship Management (CRM)
- Lead Generation
- Hiring and Training
- Training and Development
Accomplishments
- Leadership Award, 4/2023, iCrowdNewswire
- Employee of the month, 06/2021, iCrowdNewswire
- Employee of the month, 07/2020, iCrowdNewswire
- Employee of the month, 06/2019 - 09/2019, Abacus Consulting
Personal Information
Title: LinkedIn, Recruiting & Outreach Specialist
Training
- Occupational Health and Safety Administration Certified, Vivid Institute
- Certified British Safety Council Health Level 1 Award, British Safety Council
- Arc GIS - 5 days Professional Training
Tools
- Sales Navigator
- Jira
- Zoho
- Linkedin Helper
- Meta Ads
- LinkedIn Marketing
- Dripify
- Softgarden
Timeline
Divisional Manager
Eutech Chamber
05.2024 - Current
LinkedIn Specialist
Eutech Chamber
06.2022 - 05.2024
Social Media Marketing Specialist
ICrowdNewswire
03.2020 - 06.2024
Data Researcher
iCrowdNewswire
12.2019 - 03.2020
Back End Support Executive
Abacus Consulting
12.2018 - 09.2019
Bachelors In Geology -
Bahria University
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