Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends, and regulatory requirements of industry operations. A talented leader with an analytical approach to business planning and day-to-day problem-solving.
Overview
2025
2025
years of professional experience
Work History
MANAGER ADMIN/OPERATIONS
PARAGON OVERSEAS EDUCATION PVT LTD
09.2023 - Current
Managed administrative operations for 31 branches nationwide, ensuring efficient execution of day-to-day activities, compliance with policies, and alignment with labor laws.
Organized and managed Annual General Meetings (AGMs) both domestically and internationally, including in Dubai and Turkey, ensuring seamless execution and collaboration with stakeholders.
Liaised with labor departments, social security offices, and EOBI (Employees’ Old-Age Benefits Institution) to ensure compliance with labor laws, timely processing of benefits, and resolution of employee-related matters.
Oversaw tax-related matters, including advertisement taxes and regulatory compliance, ensuring timely payments and maintaining the organization’s good standing with authorities.
Directed the acquisition and management of land for new branch openings, including identifying suitable locations, negotiating purchases, overseeing land transfer to the company’s name, and managing construction and renovation projects.
Oversaw the management of company vehicles, ensuring their maintenance, efficient utilization, and adherence to transportation regulations.
Managed mess and cafeteria services at the corporate office, ensuring high standards of hygiene, food quality, and employee satisfaction.
Handled staff accommodation, ensuring suitable and cost-effective residences were provided for employees while adhering to company policies.
Supervised all ongoing branch operations, including facility management, renovations, and administrative support, ensuring uninterrupted business continuity.
Played a key role in risk management and ensuring compliance with government and industry regulations, successfully passing inspections and audits without violations.
Negotiated with suppliers and contractors, securing favorable terms for services and materials required for operations, construction, and renovations.
Reported to senior management on branch performance, administrative needs, and opportunities for expansion, providing actionable recommendations to support strategic goals.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maximized performance by monitoring daily activities and mentoring team members.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
MANAGER HR/ADMIN/OPERATIONS
MUKABBIR / DAR E ARQAM SCHOOLS
4 2019 - 08.2023
Supervision & Management:
Supervised and managed 19 campuses across the Sahiwal and Sargodha regions, ensuring smooth daily operations and compliance with organizational standards.
Coordinated with campus administrators to address operational challenges and align tasks with organizational goals.
Managed hostel facilities for staff and students, ensuring cleanliness, safety, and comfort, conducting regular inspections to meet institutional guidelines.
Oversaw the maintenance and operations of school vehicles, maintaining logbooks and conducting bi-monthly inspections for safety and compliance.
Infrastructure & Facilities Management:
Directed the purchase of land for new campuses, ensuring proper location assessments, regulatory approvals, and effective budget management.
Supervised construction, renovations, and the transfer of property to the organization’s name, ensuring timely project completion and adherence to standards.
Monitored campus environments, focusing on hygiene, gardening, and construction, while training gardeners to improve the aesthetic appeal of campuses.
Operational & Event Management:
Coordinated and supervised student and staff trips as well as annual functions, ensuring safety and logistical efficiency.
Organized regional events to boost community engagement, strengthen institutional reputation, and foster positive relationships with stakeholders.
Implemented administrative procedures to streamline workflows and improve operational efficiency.
Compliance & Reporting:
Ensured compliance with labor laws, regulatory standards, and institutional policies, liaising with labor departments, social security, EOBI, and other regulatory bodies.
Compiled comprehensive reports on administrative tasks and enforced institutional guidelines to maintain compliance and integrity.
Team Development & Support:
Designed and conducted training programs for administrative personnel, enhancing their skills and ensuring alignment with organizational procedures.
Provided career development support to junior staff, fostering a motivated and skilled administrative team.
Supported faculty and staff in administrative tasks, enabling them to focus on educational priorities.
Security & Licensing:
Monitored and supervised security staff, ensuring their training and readiness to maintain campus safety.
Managed the acquisition of weapon licenses for campus security, enhancing campus protection measures.
Strategic Contribution & Optimization:
Identified operational inefficiencies and introduced process improvements to optimize administrative operations across campuses.
Aligned regional operations with organizational objectives, contributing to the overall success of the campuses under supervision.
General Banking Officer (Operations)
MCB BANK LIMITED
12.2016 - 04.2019
Assisted in developing marketing strategies for bank products and services, resulting in increased customer acquisition and retention rates.
Achieved operational excellence by regularly assessing internal controls for effectiveness, and making necessary adjustments to maintain top-tier performance standards.
Branch Controller
Service quality Maintenance
In charge of Branch Operations
Financial Software (Oracle, CBS)
Internal Audit/Compliance
ATM Maintained and Balancing
Customer Dealing.
Managed and opened over 76 checking, saving and line of credit accounts.
Education
MBA -
Superior University
Lahore, PB
01.2023
BS ECONOMICS -
University of Sargodha
Sargodha
06-2015
Skills
Crisis handling
Ethical conduct
Knowledge of regulatory standards
Mentoring and coaching
Resource allocation
Project oversight
Inspiring motivation
Time management
Quality assurance
Decision making
Negotiation techniques
Policy development
Decision-making
Team leadership
Languages
English
Urdu
Saraiki
Timeline
MANAGER ADMIN/OPERATIONS
PARAGON OVERSEAS EDUCATION PVT LTD
09.2023 - Current
General Banking Officer (Operations)
MCB BANK LIMITED
12.2016 - 04.2019
MANAGER HR/ADMIN/OPERATIONS
MUKABBIR / DAR E ARQAM SCHOOLS
4 2019 - 08.2023
MBA -
Superior University
BS ECONOMICS -
University of Sargodha
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