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MUHAMMAD MOHTASHIM BILLAH CHISHTI
Manager
Islamabad
Summary
Strategic-thinking individual experience in directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends, and regulatory requirements of industry operations. A talented leader with an analytical approach to business planning and day-to-day problem-solving. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
7
7
years of post-secondary education
6
6
Certifications
3
3
Languages
Work History
Manager
Shifa Foundation
12.2022 - Current
- Building relationships with major donors and companies
- Manages a portfolio of SF major donors and prospects in order to generate and maintain significant donations for SF’s various ongoing campaigns/projects
- Writing, and submitting content for website and social media pages
- Lead on the development of annual income and expenditure budgets/forecasting for institutional/individual fundraising of SF Global
- Outreach function
- Produce internal reports (monthly) and conduct reviews (quarterly) on the performance and progress of institutional fundraising against agreed financial targets, operational activities, and annual objectives
- Preparing quarterly budgets
- Spotting fundraising opportunities and raising awareness of the organization’s work
- Developing and organizing fundraising campaigns, events and door-to-door collections
- Implementing a variety of marketing strategies and promotional campaigns
- Organizing and attending non-profit events and networking with relevant stakeholders
- Managing information and recording the profile and fundraising activity of donors on a database
- Establishing good relationships with staff, members of the public and the media
- Designing and developing of SF Global Outreach for promotional/ visibility material
- Develops and maintains an annual major donor strategy and work-plan including tracking and monitoring prospects and donors through all phases: identification, cultivation, solicitation, stewardship and renewal
- Prepares strategy and briefing documents for meetings with major donors, cultivation events for individuals and manages follow-up activities to secure major donations
- Prepares and presents highly customized, compelling funding proposals / concept notes in order to solicit funds / grants
- Ensures appropriate and timely follow-up of donors following the receipt of financial commitments (donation acknowledgement and ensuring the implementation of donor recognition activities).
Assistant Manager
Pakistan Machine Tool Factory
09.2020 - 12.2022
- Regular/permanent Employee in EPS-II Equivalent to BPS-17)
- Overseeing all the internal and external organization operations daily and maintaining ethical responsibilities
- As a front-line fundraiser, identifying and building relationships with prospective donors, including planning cultivation events, attending conferences and other events that offer opportunities to network in the global philanthropic communities and holding discovery meetings
- Developing marketing and investor materials for potential and existing investors
- Initiating client relationships and managing the entire process, long-term relationships
- Developing strategies to encourage new or increased contributions
- Recruit sponsors, participants, and volunteers for fundraising events
- Overseeing the organization’s behavior is environment-friendly in the best possible way
- Keeping a separate record of Inventory, reviewing procurement requests and further submission of approval and budget allocation
- Keeping finance reports, helping in annual budget preparations according to the defined cost centers
- Business development, sales reports updates and reconciliations, coordinating for Safety & Security matters, visitors & transport records, Quality control and manufacturing statuses for MD
- Correspondence with other organizations, agencies, Government Offices, and
- Local and International customers
- Maintaining project plans by capturing task updates such as progress and completion dates, updating resources, updating work segment plans, or performing other-directed updates
- Worked as In-charge MD Coordination Unit and MIS Wing
- Arranging BOD meetings and online conferences for MD and the Board of
- Directors
- Design ESR, HR Policies, and Employee engagement/training programs
- Posting Job Ads, shortlisting, test interview scheduling and recruitment of the potential candidates for the vacant positions
- Organizing and arranging an official visit to different cost centers of the organization for international and local delegations
- Schedule requested meetings, support agenda creation and distribute agendas, and document, write, and publish Minutes of Meeting
- Support project financials, including updating spent-to-date, collecting new estimates and generating re-forecasts
- Maintain project calendars and update weekly status reports
- Maintaining and keeping records of petty cash utilized and submitting the records to finance daily or weekly
- Managing team of Eight IT personnel of MIS wing
- Managing and maintaining the security of hardware and software systems
- Recommend and implement new technology solutions to improve productivity
- Implementing and conducting training for the end-users on ERP
- Managing and maintaining Servers, DC and Virtual Machines
- The primary point of contact for the external software development team for the
- ERP and the linkage with the Islamabad Office
- Conducted training on MIS activities, and data entry techniques for ERP to increase staff expertise and authenticity of Data
- Performs other related duties as assigned.
HR and Operations Manager
Aurat Foundation
08.2019 - 09.2020
- Advise managers on organizational policies, such as equal employment opportunity and sexual harassment
- Compiling materials to submit to granting and other funding organizations
- Directing fundraising staff, including volunteer staff members
- Securing commitments of participation from individuals and corporate donors
- Developing and implementing fundraising activities, such as annual giving campaigns and direct mail programs
- Keeping a record of Inventory, reviewing procurement requests and submitting for approval and budget allocation
- Keeping finance reports, prepare annual budget according to the defined cost centres
- Attendance, time and duty roaster management through system software
- Creating and revising job descriptions
- Implementing and revising employees’ compensation programs
- Coordinate and supervise the work of specialists and support staff
- Overseeing recruitment efforts for all personnel, including writing and placing job advertisements online and in the newspaper
- Oversee an organization’s recruitment, interview, selection, and hiring processes
- Overseeing exit interviews
- Handle staffing issues, such as mediating disputes and directing disciplinary procedures
- Retains historical human resource records by designing a filing and retrieval system and keeping past and current records
- Advances human resource staff job results by counselling and disciplining employees; and planning, monitoring, and appraising job results
- Conducting annual salary surveys
- Maintaining and keeping records of petty cash utilized and submitting the records to finance daily or weekly
- Maintaining and revising the company’s handbook on policies and procedures
- Performing benefits administration
- Maintaining affirmative action programs
- Conducting new employee orientations and employee relations counselling
- Maintaining department records and reports
- Participating in administrative staff meetings
- Maintaining a company directory and other organizational charts
- Recommending new policies, approaches, and procedures
- Enforces management guidelines by preparing, updating, and recommending human resource policies and procedures
- Train staff in policies and procedures and supervise their daily work
- Set goals for staff and monitor their progress
- Conduct frequent performance reviews
- Ensure compliance with best business practices throughout the organization
- Aurat Publication & Information Service Foundation):
Head of Operations
08.2018 - 07.2019
- Islamabad (Project of NSER National Roll Out Door-To-Door, Address and resolve customer issues and direct complex problems to the appropriate contact person to document incidents
- Conducting Training Need Assessments (TNA) of employees and recommending relevant training
- Developing policies relating to a company’s ethical, sustainable and environmental responsibilities
- Ensuring a company has a positive impact on local communities and the environment
- Raising public awareness of a company’s social responsibility commitments through marketing
- Conducting research into best practices
- Writing and actioning a company's social responsibility strategy
- Creating partnerships with clients, employees, suppliers, charities, and other groups
- Ensuring that a company’s policies meet legal and commercial needs
- Organizing events for employees and their teams
- Encouraging links between the company and educational or charitable groups
- Spreading the word in schools and local organizations about the company and construction in general
- Reporting on social responsibility activity to senior managers
- Lead overall operations and planning of survey activities
- Maintain updated plans/timelines for regular sharing with higher management
- Coordinate with stakeholders to obtain their support for the smooth implementation of project activities
- Maintaining and keeping records of petty cash utilized and submitting the records to finance daily or weekly
- Keeping a record of Inventory, reviewing procurement requests and submitting for approval and budget allocation
- Keeping finance reports, and preparing annual budgets according to the defined cost centres
- Enhance the Research and Development skills of the enumerators to get the required results and data from the clients
- Keeping and maintaining the record of overtime through system software
- Issuance of appointment, promotion and demotion, showcase, warning and appraisal letters
- Review field progress and performance of staff
- Conduct random spot checks on his/her areas of intervention
- Monitor dashboard including VMCA regularly
- Ensure deliverables and timelines are met as per plan
- Ensure compliance with terms of reference as per the agreement
- Address the issues raised in the field
- Share progress updates with the divisional director on a regular/weekly basis
- Review the daily outputs of Targeting Teams and checks their productivity
- Take corrective measures for issues identified as a result of spot-checks either conducted by the Donor’s team or the Operations Review Firm.
Senior Admin/HR & Network Executive
10.2015 - 07.2018
- Implementing and revising a company’s compensation program
- Creating and revising job descriptions
- Conducting annual salary surveys
- Attendance, time and duty roaster management
- Keeping a record of staff and officers’ annual, casual and sick leaves
- Organize a filing system for important and confidential company documents
- Answer queries by employees and clients
- Update office policies as needed
- Prepare reports and presentations with statistical data, as assigned
- Arrange travel and accommodations
- Schedule in-house and external events
- Receiving requirements, compiling and getting approvals for processing the orders
- Conducting market surveys, and collecting required information, including prices, specifications, acceptable mode of payments and delivery options
- Identifying the best suitable sources for different products at competitive prices and specifications
- Maintaining track of orders placed and in-route shipments
- Maintaining and keeping records of petty cash utilized and submitting the records to finance daily or weekly
- Keeping a record of Inventory, reviewing procurement requests and submitting for approval and budget allocation
- Keeping finance reports, and preparing annual budgets according to the defined cost centres
- Maintaining records of all departmental files
- Maintaining track records of petty cash and consoling it at the end of the day
- Maintaining a record of expenses of office, cafeteria and hostel
- Management of office equipment
- Maintain and update company databases
- Preparing orders for the monthly, quarterly and yearly subscriptions/contracts of different services, including internet services, messaging services, water supply, office stationery, building maintenance, newspapers and magazines
- Provide administrative support for different projects and operations
- Submitting requests to the accounts department for processing the payment for vendors
- Maintaining the Inventory record
- Choosing the best vendors and supplier’s services to meet the requirements of the organization
- Events planning, execution and management of multiple programs simultaneously
- Maintain a record of receipts as well as the issuance of items that are going out of the warehouse to ensure accuracy and completeness
- Involved in the reconciliation of physical stock with the stock in the system
- Undertake the function of stock taking and confirm the periodic stock regularly by working closely with the designated staff members
- Ensure the correct and timely valuation of the inventory and be involved in directing and managing offloading, packing and unpacking procedures.
Admin & Marketing Executive
INTERROVE ENGINEERING SERVICES
01.2011 - 06.2015
- Participating in administrative staff meetings
- Addressed personnel issues implemented the policy on discipline resolved conflicts
- Maintaining a company directory and other organizational charts
- Recommending new policies, approaches, and procedures
- Ensures that the organization secures the best deals for products and services purchased
- Project Management
- Events organizing
- Maintaining and keeping records of petty cash utilized and submitting the records to finance daily or weekly
- Keeping a record of Inventory, reviewing procurement requests and submitting for approval and budget allocation
- Keeping finance reports, and preparing annual budgets according to the defined cost centres
- Implement improved operational measures and policies that promote efficiency
- Contribute to the innovation of new products
- Track and maintain budgets of operational costs
- Coordinate the purchase of raw materials and supplies
- Attending Trade Shows, Conferences, and Meetings
- Merchandise printing and marketing
- Orders received from clients for their events and programs
- Maintain good official relations with Vendors and Organizations
- Hotel and room reservations, transport reservation/arrangements for guests and officials
- Coordinating with concerned departments for establishing training and training rooms
- Estimating and establishing cost parameters and budgets for purchases
- Create and maintain good relationships with vendors/suppliers
- Making professional decisions in a fast-paced environment
- Review and analyze all vendors/suppliers, supply, and price options
- Develops plans for purchasing equipment, services and supplies
- Negotiate the best deal for pricing and supply contracts
- Ensure that the products and supplies are high quality
- Create and maintain an inventory of all incoming and current supplies
- Working with team members and Procurement Manager to complete duties as needed
- Provide administrative support for different projects and operations
- Coordination with different stakeholders, wings, and vendors for logistics support
- Organizing official recreational trips, gatherings and events
- Receiving goods from vendors and adding them to the inventory system.
Assistant Network Administrator
ASK DEVELOPMENT
02.2010 - 11.2010
- Maintaining excel logs
- Information and inquiry handling
- Managing attendance records
- Assisting supervisor in daily routine work
- File and record Maintaining
- Email acknowledgements and replies
- Correspondence with other departments
- Network management
- Troubleshooting and deploying the new network in an organization
- Software implementation
- Procurement of IT systems and hardware for the organization’s requirements and deployment
- Systems configurations and troubleshooting systems in all departments of the office
- Maintaining systems up to date with the latest software and antivirus
- Purchasing new and latest computers and computer items for official use
- Manage servers and VOIP.
Education
BSCS - COMPUTER SCIENCES
The University of Lahore
09.2009 - 05.2014
Intermediate - Computer Sciences
ICS
Matriculation - COMPUTER
Punjab College of Information Technology, Federal Board of Intermediate and Secondary Education
MBA -
Indus University
Karachi 03.2021 - Current
Skills
Microsoft Word, Excel, PowerPoint, Outlook and otherComputer-based and online applications used for official documentationCorrespondence, and communicationMonitoring and managing online portals and Dashboards for performanceMonitoring, generating and compiling reports and updating performance indicatorsStrong Communication Skills and negotiation powerGood at assessing problems andFinding their possible solutions Able to perform under pressure Good team playerAnd able to lead the teamLanguage SkillsLanguages Speaking Reading WritingEnglish Excellent Excellent ExcellentUrdu Excellent Excellent ExcellentPunjabi Excellent Basic BasicAdditional SkillsSelf-motivated with strong interpersonal and communication skills Have the abilityTo work and lead a group efficiently Have organized many functions, events andWorkshops I can also work under pressure and stress to achieve goals Multi-taskingEfficiently and speedily, quick and efficient decision making, good time managementSkills, Research and Development Skills, Conflict resolution, adaptability with strongLeadership skills Excellent skills to train and keep the participants active andInvolved in the training
Policies and procedures
Staff Management
Strategic planning
Key Performance Indicators
Project Management
Negotiation
Operations management
Business administration
Budgeting
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 50 staff members.
- Lead team of 300 in the Implementation of BISP NSER Project of Data Collection, Collected Data of 40000 House Holds through Door to Door Survey.
- Completed the PITP Project on time and 55 million budget.
- Designed and launched the Disaster Relief Project.
- Business Development: - Spearheaded acquisition of two competitor companies. Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 15%.
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
Software
Oracle NetSuite
MS Excel
PowerPoint
Outlook
Certification
Children and Climate Change (UNICEF Certificate)
Interests
Movies
Cricket
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Manager
Shifa Foundation
12.2022 - Current
MBA -
Indus University
03.2021 - Current
Assistant Manager
Pakistan Machine Tool Factory
09.2020 - 12.2022
HR and Operations Manager
Aurat Foundation
08.2019 - 09.2020
Head of Operations
08.2018 - 07.2019
Senior Admin/HR & Network Executive
10.2015 - 07.2018
Admin & Marketing Executive
INTERROVE ENGINEERING SERVICES
01.2011 - 06.2015
Assistant Network Administrator
ASK DEVELOPMENT
02.2010 - 11.2010
BSCS - COMPUTER SCIENCES
The University of Lahore
09.2009 - 05.2014
Intermediate - Computer Sciences
ICS
Matriculation - COMPUTER
Punjab College of Information Technology, Federal Board of Intermediate and Secondary Education