Muhammad Imran Siddiqui
HR Specialist
Jeddah,Saudi Arabia
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work history
HR Operations Specialist
Bin Dawood Holding
06.2016 - 09.2023
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Increased customer satisfaction by resolving issues.
- Improved efficiency and productivity by acquiring new skills.
- Completed duties to deliver on targets with accuracy and efficiency.
- Displayed energy and enthusiasm in fast-paced environment.
- Completed customer orders with speed and accuracy.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Applied positive customer service approach to increase satisfaction levels.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Oversaw daily operations to achieve high productivity levels.
Manager Personnel
Soorty Enterprises Pvt. Ltd. (Karachi, Pakistan)
Karachi
09.2015 - 06.2016
- Managed team dynamics by implementing conflict resolution strategies.
- Facilitated staff training, resulting in better customer service.
- Boosted department efficiency by streamlining operational processes.
- Enforced safety regulations to reduce workplace accidents.
- Coordinated cross-departmental collaboration for improved workflow.
- Led performance reviews, identified areas for improvement.
- Streamlined communication channels, enhanced internal information flow.
- Led and managed administrative staff to maintain smooth daily operations.
- Monitored health and safety measures for guaranteed compliance.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Organised financial and operational data to help with yearly budgeting and planning.
- Designed and implemented training to further develop staff based on business goals.
- Developed organisational policies for administrative oversight and internal controls.
Manager HR
Artistic Milliners Pvt. Ltd.
04.2014 - 07.2015
- Streamlined recruitment processes for improved efficiency and effectiveness.
- Improved organisational culture with the introduction of an inclusive diversity policy.
- Conducted regular performance reviews to ensure fair employee assessments.
- Directed training initiatives for increased productivity across all departments.
- Achieved conflict resolution through expert mediation and negotiation strategies.
- Developed robust HR policies, ensured legal compliance in all areas.
- Reduced absenteeism rate with the initiation of flexible working hours policy.
- Managed payroll system ensuring timely and accurate payments for all employees.
- Provided expert HR advice to line managers to tackle obstacles such as conflict resolution, pay disputes and under-performance management.
- Reviewed and renewed company policies, ensuring strict legal compliance across all business activities.
- Devised and implemented successful employee retention strategies, including improved exit interview and onboarding procedures.
- Collaborated with entire human resource department to discuss new ways to recruit top talent.
- Recruited, hired and trained new employees to optimise profitability.
- Improved business HR policies by guiding and collaborating with managers.
- Maintained precise, detailed staff and company records for thorough reference.
- Facilitated new hire on-boarding programme by scheduling training initiatives, resolving issues and processing paperwork.
- Conducted workforce planning and benchmarking to meet company needs.
- Educated line managers on policy and process changes for implementation.
Recruitment Officer
Middle East Paper Company (Jeddah, KSA)
Jeddah
11.2009 - 09.2013
- Discussed manpower planning and gained a thorough understanding of departmental requirements
- Sourced candidate profiles through various channels, including job portals, mass mailing, social networking, and employee referrals
- Conducted initial screening, shortlisting, and validation of candidates based on their skill sets
- Conducted preliminary interviews to identify suitable candidate profiles
- Scheduled and facilitated interviews, following up with candidates to ensure attendance
- Created and maintained a candidate tracker and MIS system to manage the recruitment pipeline
- Conducted reference checks for employees above the Manager level
- Managed the database and updated daily, weekly, and monthly reports for review.
Education
MBA - HRM
PAF Karachi Institute of Economics & Technology
Karachi, Pakistan 02.2006 - 08.2008
Comparative Level of Achievement Assessment - undefined
IQAS, Canada
Skills
- Calm under pressure
- Problem-solving
- Communication skills
- Public speaking
- Strategic planning
- Resourcefulness
- Public Relations
- Marketing
Custom
Delivered presentations to up to 2,000 staff members on various topics, including company history, motivation, self-discipline, company policies and procedures, code of conduct, and leave policies., Led a policy council project, successfully developing and implementing a new policy and presenting it to management.
Timeline
HR Operations Specialist
Bin Dawood Holding
06.2016 - 09.2023
Manager Personnel
Soorty Enterprises Pvt. Ltd. (Karachi, Pakistan)
09.2015 - 06.2016
Manager HR
Artistic Milliners Pvt. Ltd.
04.2014 - 07.2015
Recruitment Officer
Middle East Paper Company (Jeddah, KSA)
11.2009 - 09.2013
MBA - HRM
PAF Karachi Institute of Economics & Technology
02.2006 - 08.2008
Comparative Level of Achievement Assessment - undefined
IQAS, Canada
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