Muhammad Faisal Dar
Sialkot, Punjab,Punjab
Summary
Accomplished Advertising Manager with a proven track record at Tespo Sports. Skilled in customer management and relationship building, demonstrated through exceptional service and team training. Expertise in quality standards and customer relations, achieving significant improvements in customer satisfaction and repeat business.
Overview
4
4
years of professional experience
Work History
Advertising Manager
Tespo Sports
02.2023 - Current
- Oversaw budget allocation across various campaign components, ensuring maximum return on investment without overspending.
- Boosted brand awareness by creating and executing innovative marketing campaigns.
- Conducted market research to inform data-driven decision-making in the development of targeted ad campaigns.
- Developed contests and sweepstakes rules, contracts and revenue-generating strategies.
Manager on Duty
Everywear
03.2022 - 03.2023
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
Pharmacy Assistant
Yes
01.2021 - 01.2022
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Education
Bachelor of Science - Chemistry
Govt. Murray Graduate College,Sialkot
Sialkot, Punjab, Pakistan09.2024
High School Diploma -
Govt. Murray College Sialkot
Sialkot, Punjab, Pakistan08.2020
High School - Pre-Medical
The Spirit School
Sialkot, Punjab, Pakistan06.2018
Skills
- Customer Menagement
- Customer Relations
- Quality Standards
- Relationship Management
Hobbies
Reading
Research
Soccer
Travelling
Additional Information
Expert In
Ms Excel
Ms Word
Power point
Adobe Illustrator
Data Entering
Expert in production management
Languages
Urdu
Native language
Urdu
Proficient
C2
English
Advanced
C1
Punjabi
Upper intermediate
B2
Timeline
Advertising Manager
Tespo Sports
02.2023 - Current
Manager on Duty
Everywear
03.2022 - 03.2023
Pharmacy Assistant
Yes
01.2021 - 01.2022
Bachelor of Science - Chemistry
Govt. Murray Graduate College,Sialkot
High School Diploma -
Govt. Murray College Sialkot
High School - Pre-Medical
The Spirit School
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