Summary
Work History
Education
Skills
Timeline
Generic

Muhammad Dawood Ahmed

Customer Service/Sales Specialist
Rawalpindi, Punjab

Summary

Dynamic professional with a proven track record at Wedding Hub, adept in customer service and communication skills. Excelled in boosting client satisfaction and fostering team collaboration. Achieved significant improvements in account management and sales revenue, demonstrating quick learning ability and creative problem-solving.


Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.

Work History

Account Executive

Wedding Hub
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.

Controller/Dispatch Lead

Pegasus Chauffeur
  • Mentored junior staff members, fostering a positive work environment conducive to professional growth and development.
  • Implemented cost-saving measures, identifying inefficiencies and reallocating resources to achieve optimal results.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.

Partner

Genesis Chauffeur

Customer Sales Representative

Touchstone Communications
  • Assisted call-in customers with questions and orders.
  • Built strong relationships with clients through attentive service, leading to repeat business and referrals.
  • Improved sales revenue with effective communication of product features, benefits, and promotions.
  • Emphasized product specifications to meet customer needs.
  • Achieved daily call quotas by diligently managing time and prioritizing tasks for maximum efficiency.

Education

High School Diploma -

Private Studies
At Home
04.2001 -

Skills

Customer service

Communication Skills

Teamwork Skills

Problem solving

Conflict resolution

Creative Thinking

Email Handling

Quick Learner

Customer relations

Timeline

High School Diploma -

Private Studies
04.2001 -

Account Executive

Wedding Hub

Controller/Dispatch Lead

Pegasus Chauffeur

Partner

Genesis Chauffeur

Customer Sales Representative

Touchstone Communications
Muhammad Dawood AhmedCustomer Service/Sales Specialist