Detail-oriented Quality Control Analyst with track record of dependability and leadership. Well-versed in qualitative and quantitative analysis techniques. Demonstrated knowledge of scientific principles and critical analysis. Strong background in collecting and analyzing quality measures and making recommendations for process and quality improvements.
Overview
5
5
years of professional experience
9
9
years of post-secondary education
3
3
Certifications
5
5
Languages
Work History
Quality Control Analyst
Health Quality Analytics
Lahore, Pakistan
03.2019 - Current
Conducted data review and followed standard practices to find solutions.
Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
Developed and audited practices, programs and reporting system metrics for optimal efficiency.
Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process.
Trained and coached existing and new employees on multiple investigative case types and internal control processes.
Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
Inspected given tasks and compared against standards to meet regulatory requirements.
Planned and implemented performance improvement and quality assurance programs.
Consulted manuals and process documents to investigate malfunctions.
Compiled and distributed weekly feedback to team leaders and managers to improve service time and quality while increasing productivity.
Developed training materials, SOPs and work instructions to supplement new team member onboarding.
Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
Defined and implemented quality initiatives to reduce risk.
Monitored KPIs to proactively address bottlenecks and quality issues.
Created and revised procedures, checklists and job aids to reduce errors.
Participated in departmental meetings to establish short- and long-term strategy.
Clinical Documentation Specialist
Health Quality Analytics
Lahore, Pakistan
04.2018 - 02.2019
Processed records quickly to avoid delays and keep workflows running smoothly.
Verified accuracy and overall completeness of medical records by auditing and reviewing patient information.
Carefully reviewed patient files for clarity on diseases, diagnoses and procedures to determine quality of care.
Managed electronic clinical documentation and uploaded changes or updates using e-clinical works 10.
Maintained strong knowledge of medical terminology, diseases and conditions and procedures.
Worked with professionals on scanning, coding and releasing information to departments.
Located, retrieved, sent and scanned medical record data.
Used medical center hardware and software to produce required reports.
Copied medical records and performed various clerical tasks as required.
Processed records efficiently and oversaw timely project completion.
Completed EHR audit quality maintenance procedures, processed chart requests, facilitated chart purges and organized medical record copy requests.
Organized medical record copy and chart requests to complete EHR quality maintenance procedures.
Production Pharmacist
Consolidated Chemical Laboratories Pvt. Ltd.
Lahore, Pakistan
06.2017 - 02.2018
Co-ordinated in planning and organizing the manufacturing process of the company. Implemented Operational manuals, production plans and programs.
Supervised raw material receiving, oral-solid and oral-liquid manufacturing, blistering, over-printing.
Exercised maximum implementation of GMP's and SOP's.
Ensured conformance of manufacturing processes with organizational objectives and policies with the coordination of Production Executive/ Asstt. Manager Production.
Checked the availability of adequate raw and packing materials, utilities, filters and machine size parts.
Fulfilled the monthly and weekly production plans according to the schedule with the coordination of Production Executive/ Asstt. Manager Production.
Monitored drugs manufacturing activities in compliance with the requirements of cGMP. Ensured that all standard yield is maintained by production lines.
Controlled production process and production facilities. Ensured the general cleanliness and hygienic conditions of the manufacturing areas.
Ensured that all production equipment is maintained in good working order.
Assisted in pilot scale trials of products under development.
Arranged the on job training of production personnel and staff management..
Reviewed batch documentation and prepared daily reports.
Education
Master of Philosophy - Pharmacology And Toxicology
University of Lahore
Lahore
09.2018 - Current
Doctor of Pharmacy - Pharmacy
University of Lahore
Lahore
09.2011 - 01.2017
Skills
Correction action planning
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Accomplishments
Achieved Employee of the month by completing given tasks with accuracy and efficiency.
Supervised team of 200+ staff members.
Affiliations
Pharmacy Council of Pakistan
Software
Ms Office
Spss
Oracle
Certification
Certificate of Participation in World Osteoporosis Day
Timeline
Quality Control Analyst
Health Quality Analytics
03.2019 - Current
Master of Philosophy - Pharmacology And Toxicology
University of Lahore
09.2018 - Current
Clinical Documentation Specialist
Health Quality Analytics
04.2018 - 02.2019
Production Pharmacist
Consolidated Chemical Laboratories Pvt. Ltd.
06.2017 - 02.2018
Doctor of Pharmacy - Pharmacy
University of Lahore
09.2011 - 01.2017
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