Summary
Overview
Work History
Education
Skills
Milestoneachievements
Webdevelopmentskills
Languages
Awards
Timeline
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Muhammad Azzam Khan

General Manager
Lahore

Summary

Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills. Highly detail-oriented and professional [Job Title] successful at meeting and exceeding branch goals. Expertise in customer service relations and sales management.

Overview

12
12
years of professional experience
9
9
years of post-secondary education

Work History

General Manager

Akol Industries
01.2024 - Current
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed budget implementations, employee evaluations, and contract details.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Formulated policies and procedures to streamline operations.
  • Developed and implemented strategies to increase sales and profitability.

Branch manager

VENUS AESTHETICS
01.2023 - 12.2024
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Maintained friendly and professional customer interactions.
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.

Amazon PL

Xrage Sports
01.2021 - 01.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.

Ecommerce

URtasker
01.2013 - 01.2022

Demonstrated exceptional web development skills by creating a dynamic and engaging website from scratch.

Successfully established an e-commerce presence by developing a Shopify store with a seamless user interface and intuitive design.

Applied advanced Search Engine Optimization (SEO) techniques to ensure maximum visibility and ranking on search engines, driving traffic and boosting online presence.

Showcased a deep understanding of web development and design principles, ensuring a high-quality user experience that met the needs and expectations of users.

Accountant

R. Wali & Sons
01.2013 - 01.2013
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Gathered financial information, prepared documents, and closed books.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Managed cash flow effectively, ensuring all company liabilities were met in a timely manner and surplus funds were invested wisely.

Education

Graduate in Hospitality Management, Hospitality and Tourism Management, F&B Operations, H&T Marketing, Mastering Communication, Front Office Operations, Accounting, Computer Applications -

COTHM
01.2015 - 04.2018

Oracle ERP R12, General Ledger, Accounts Receivable/Payable, System Administrator, Purchasing Management, Cash Management, F.A management - undefined

CFE College
01.2016 - 04.2016

Nebosh, Risk Management, Transport Safety, Fire Safety, Chemical Safety, First Aid, Equipment &Machine Safety and Psychological Hazard Control - undefined

DAS
01.2015 - 04.2015

B.COM - undefined

UNIVERSITY OF THE PUNJAB

Higher diploma in accounting. ACCA PARTIAL (SCQF LEVEL 9 EQUIVALENCE- BACHELOR'S, Assurance (audit), Business Economics and Business Mathematics, Business Law and Company Law, Business and Finance, Financial Accounting, Management Accounting - undefined

CFE
01.2009 - 04.2013

Higher diploma in accounting. ACCA PARTIAL (SCQF LEVEL 9 EQUIVALENCE TO BACHELOR'S), Assurance (audit), Business Economics and Business Mathematics, Business Law and Company Law, Business and Finance, Financial Accounting, Management Accounting - undefined

CFE Lahore. Pakistan
01.2013 - 04.2013

Skills

    Team management

    Excel

    Communication Skills

    Team Management

    Problem-Solving

    Facilitating Skill and Presentation Skills

Milestoneachievements

  • Achieved exponential growth for the company by significantly increasing revenue from $500 to $10,000+.
  • Streamlined company expenditures by implementing a highly effective Pay-Per-Click (PPC) strategy, resulting in weekly savings of $500.
  • Demonstrated exceptional problem-solving skills by identifying and resolving critical issues on a priority basis, ensuring smooth business operations.
  • Introduced innovative ideas that revolutionized the company's marketing strategy, resulting in a projected 2x increase in sales for the overall brand in new marketplaces.
  • Recognized for outstanding leadership skills and promoted to the coveted position of Amazon brand manager from the team leader.

Webdevelopmentskills

  • Demonstrated exceptional web development skills by creating a dynamic and engaging website from scratch.
  • Successfully established an e-commerce presence by developing a Shopify store with a seamless user interface and intuitive design.
  • Applied advanced Search Engine Optimization (SEO) techniques to ensure maximum visibility and ranking on search engines, driving traffic and boosting online presence.
  • Showcased a deep understanding of web development and design principles, ensuring a high-quality user experience that met the needs and expectations of users.

Languages

Urdu
English

Awards

  • Amazon retail for advertisers, 1327842
  • Amazon DSP Certification, 1329611
  • Sponsored ads Certification, 1329917

Timeline

General Manager

Akol Industries
01.2024 - Current

Branch manager

VENUS AESTHETICS
01.2023 - 12.2024

Amazon PL

Xrage Sports
01.2021 - 01.2022

Oracle ERP R12, General Ledger, Accounts Receivable/Payable, System Administrator, Purchasing Management, Cash Management, F.A management - undefined

CFE College
01.2016 - 04.2016

Graduate in Hospitality Management, Hospitality and Tourism Management, F&B Operations, H&T Marketing, Mastering Communication, Front Office Operations, Accounting, Computer Applications -

COTHM
01.2015 - 04.2018

Nebosh, Risk Management, Transport Safety, Fire Safety, Chemical Safety, First Aid, Equipment &Machine Safety and Psychological Hazard Control - undefined

DAS
01.2015 - 04.2015

Ecommerce

URtasker
01.2013 - 01.2022

Accountant

R. Wali & Sons
01.2013 - 01.2013

Higher diploma in accounting. ACCA PARTIAL (SCQF LEVEL 9 EQUIVALENCE TO BACHELOR'S), Assurance (audit), Business Economics and Business Mathematics, Business Law and Company Law, Business and Finance, Financial Accounting, Management Accounting - undefined

CFE Lahore. Pakistan
01.2013 - 04.2013

Higher diploma in accounting. ACCA PARTIAL (SCQF LEVEL 9 EQUIVALENCE- BACHELOR'S, Assurance (audit), Business Economics and Business Mathematics, Business Law and Company Law, Business and Finance, Financial Accounting, Management Accounting - undefined

CFE
01.2009 - 04.2013

B.COM - undefined

UNIVERSITY OF THE PUNJAB
Muhammad Azzam KhanGeneral Manager