Muhammad Azan Ahmed
Business Development Executive
Lahore
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
HR Assistant
Bukhari Empire
01.2022 - 07.2022
- Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration
- Partnered with management team to coordinate on-boarding and off-boarding processes
- Administered compensation, benefits and performance management systems at direction of supervisor
- Filed paperwork, sorted and delivered mail and maintained office organization
- Maintained office supplies, distributed mail and processed invoices for payment.
Account Assistant
Bukhari Empire
08.2022 - 12.2022
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements and statements
- Reviewed figures, postings and documents for correct entry, completeness and accuracy
- Organized data into multiple spreadsheets to streamline data
- Used accounting software to prepare weekly and monthly financial reports
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Retail Sale Associate
Wall Master
08.2023 - 12.2023
- Helped customers complete purchases, locate items and join reward programs
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
- Used consultative sales techniques to understand customer needs and recommend relevant products and services
- Increased sales and customer satisfaction through personalized servicing
- Informed customers of current store promotions to encourage additional sales purchases
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
Content Moderator
Accenture
01.2023 - 07.2023
- Utilized SEO techniques to optimize content for search engine rankings.
- Streamlined moderation processes by implementing effective content filtering tools and techniques.
- Supported user satisfaction through prompt resolution of reported concerns regarding offensive or inappropriate material.
- Proofread, edited and evaluated final copy to verify content aligned with established guidelines.
- Collaborated with cross-functional teams to develop comprehensive content guidelines and policies.
Business Development Executive
Next Employment
10.2023 - 01.2024
- Achieved or exceeded company-defined sales quotas.
- Assisted marketing department in creating targeted campaigns that effectively communicated the value proposition of our products/services to potential customers.
- Presented professional image consistent with company's brand values.
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Established a robust sales pipeline by consistently identifying, qualifying, and nurturing leads through various outreach methods.
Customer Service Senior Executive
IBEX Global
01.2024 - Current
- Developed and updated databases to handle customer data.
- Delivered prompt service to prioritize customer needs.
- Described product and service details to customers to provide information on benefits and advantages.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Developed an effective complaint escalation process, resulting in quicker resolutions and increased customer retention rates.
Education
Bachelor of Arts - International Business Management
Asia Pacific University Of Innovation And Technology
Malaysia 04.2001 -
Bachelor of Arts - Accounting And Finance
Asia Pacific University
Malaysia 04.2001 -
Foundation In Business - Business Administration And Management
Asia Pacific University
Malaysia 04.2001 -
Skills
Adaptability
Human resources records
Employee Relations
Employment law knowledge
Mail handling
Talent Acquisition
Office Organization
Adaptability
Organizational Skills
Customer Relationship Management
Continuous Improvement
References
References available upon request
Timeline
Customer Service Senior Executive
IBEX Global
01.2024 - Current
Business Development Executive
Next Employment
10.2023 - 01.2024
Retail Sale Associate
Wall Master
08.2023 - 12.2023
Content Moderator
Accenture
01.2023 - 07.2023
Account Assistant
Bukhari Empire
08.2022 - 12.2022
HR Assistant
Bukhari Empire
01.2022 - 07.2022
Bachelor of Arts - International Business Management
Asia Pacific University Of Innovation And Technology
04.2001 -
Bachelor of Arts - Accounting And Finance
Asia Pacific University
04.2001 -
Foundation In Business - Business Administration And Management
Asia Pacific University
04.2001 -