Muhammad Azan Ahmed
Business Development Executive
Lahore
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
HR Assistant
Bukhari Empire
01.2022 - 07.2022
- Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration
- Partnered with management team to coordinate on-boarding and off-boarding processes
- Administered compensation, benefits and performance management systems at direction of supervisor
- Filed paperwork, sorted and delivered mail and maintained office organization
- Maintained office supplies, distributed mail and processed invoices for payment.
Account Assistant
Bukhari Empire
08.2022 - 12.2022
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements and statements
- Reviewed figures, postings and documents for correct entry, completeness and accuracy
- Organized data into multiple spreadsheets to streamline data
- Used accounting software to prepare weekly and monthly financial reports
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Retail Sale Associate
Wall Master
08.2023 - 12.2023
- Helped customers complete purchases, locate items and join reward programs
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
- Used consultative sales techniques to understand customer needs and recommend relevant products and services
- Increased sales and customer satisfaction through personalized servicing
- Informed customers of current store promotions to encourage additional sales purchases
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
Content Moderator
Accenture
01.2023 - 07.2023
- Utilized SEO techniques to optimize content for search engine rankings.
- Streamlined moderation processes by implementing effective content filtering tools and techniques.
- Supported user satisfaction through prompt resolution of reported concerns regarding offensive or inappropriate material.
- Proofread, edited and evaluated final copy to verify content aligned with established guidelines.
- Collaborated with cross-functional teams to develop comprehensive content guidelines and policies.
Business Development Executive
Next Employment
10.2023 - 01.2024
- Achieved or exceeded company-defined sales quotas.
- Assisted marketing department in creating targeted campaigns that effectively communicated the value proposition of our products/services to potential customers.
- Presented professional image consistent with company's brand values.
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Established a robust sales pipeline by consistently identifying, qualifying, and nurturing leads through various outreach methods.
Customer Service Senior Executive
IBEX Global
01.2024 - Current
- Developed and updated databases to handle customer data.
- Delivered prompt service to prioritize customer needs.
- Described product and service details to customers to provide information on benefits and advantages.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Developed an effective complaint escalation process, resulting in quicker resolutions and increased customer retention rates.
Education
Bachelor of Arts - International Business Management
Asia Pacific University Of Innovation And Technology
Malaysia 04.2001 -
Bachelor of Arts - Accounting And Finance
Asia Pacific University
Malaysia 04.2001 -
Foundation In Business - Business Administration And Management
Asia Pacific University
Malaysia 04.2001 -
Skills
Adaptability
undefinedReferences
References available upon request
Timeline
Customer Service Senior Executive
IBEX Global
01.2024 - Current
Business Development Executive
Next Employment
10.2023 - 01.2024
Retail Sale Associate
Wall Master
08.2023 - 12.2023
Content Moderator
Accenture
01.2023 - 07.2023
Account Assistant
Bukhari Empire
08.2022 - 12.2022
HR Assistant
Bukhari Empire
01.2022 - 07.2022
Bachelor of Arts - International Business Management
Asia Pacific University Of Innovation And Technology
04.2001 -
Bachelor of Arts - Accounting And Finance
Asia Pacific University
04.2001 -
Foundation In Business - Business Administration And Management
Asia Pacific University
04.2001 -
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