Hi, I’m
Muhammad Ayaz Uddin Farooqi
Bachelor's Student
Karachi ,Sindh
Summary
Dynamic Customer Service Officer with a proven track record at Fly Madina Traveling Agency, excelling in database management and team collaboration. Elevated customer satisfaction through expert service recommendations and effective problem resolution. Skilled in maintaining high product knowledge and managing accounts, demonstrating exceptional communication abilities and a positive attitude.
Overview
1
Language
Work History
Fly Madina Traveling Agency
Customer Service Officer
Job overview
- Assisted call-in customers with questions and orders.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
Education
VIRTUAL UNIVERSITY OF PAKISTAN, JAMIA DARUL ULOOM Karachi
Bachelor Of Administration, M.A Islamic Studies from Public Administration, Islamic Studies
VIRTUAL UNIVERSITY OF PAKISTAN, JAMIA DARUL ULOOM Karachi
Bachelor Of Administration, M.A Islamic Studies from Public Administration, Islamic Studies
Skills
Database Management
Account management
Service recommendations
Till counting
Good Communication skills
Influence in English language
Team work
Timeline
Customer Service Officer
Fly Madina Traveling Agency
VIRTUAL UNIVERSITY OF PAKISTAN, JAMIA DARUL ULOOM
Bachelor Of Administration, M.A Islamic Studies from Public Administration, Islamic Studies
VIRTUAL UNIVERSITY OF PAKISTAN, JAMIA DARUL ULOOM
Bachelor Of Administration, M.A Islamic Studies from Public Administration, Islamic Studies