MUHAMMAD Awais Nawaz
Restaurant
Tulamba Tehsil Mian Channu,Punjab
Summary
Successfully maintained guest satisfaction above 95% through excellent service as a Captain Waiter.
Trained and supervised new staff members, improving overall team performance and service speed.
Improved bar service efficiency by organizing stock and reducing drink preparation time.
Managed daily cash and billing operations with 100% accuracy as a Cashier.
Received appreciation from management for handling customer complaints professionally.
Played a key role in maintaining restaurant hygiene standards, contributing to positive customer reviews.
Overview
9
9
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Captain Waiter
Ramada (3*)
02.2023 - Current
- Guest Service Management
- Order Taking & Coordination
- Team Supervision
- Food Quality & Presentation Check
- Customer Complaint Handling
- Table Setup & Service Standards
Cashier
Bombay Chowpati
01.2019 - 01.2021
- Cash Handling & Transactions
- Billing & POS Operation
- Daily Cash Reconciliation
- Record Keeping
- Workstation Cleanliness
- Customer Service
Bar Attendant
Tierra Nuestra
01.2017 - 01.2019
- Drink Preparation & Service
- Stock Management
- Bar Cleanliness & Hygiene
- Order Accuracy
- Customer Interaction
- Cash Handling & Billing Support
Education
ICOM - undefined
BISE Multan
Multan, Pakistan01.2014
Matric - undefined
BISE Multan
Multan, Pakistan01.2010
Skills
Order taking
References
True
References
True
Certification
Restaurant Manager (6 Month Diploma)
Timeline
Captain Waiter
Ramada (3*)
02.2023 - Current
Cashier
Bombay Chowpati
01.2019 - 01.2021
Bar Attendant
Tierra Nuestra
01.2017 - 01.2019
Restaurant Manager (6 Month Diploma)
02-2015
D.W.A Computer (6 Month Diploma)
08-2014
ICOM - undefined
BISE Multan
Matric - undefined
BISE Multan