Muhammad Asad Munir
Faisalabad,Punjab
Summary
As a seasoned professional with over a couple of years of experience, have cultivated a knack for generating exceptional corporate services and marketing experiences across various industries. Adept at developing and executing comprehensive corporate health strategies to promote healthcare services, enhance patient engagement, and drive revenue growth. Skilled in managing cross-functional teams, and ensuring and compliance with healthcare regulations. Ability to foster robust relationships and adeptly manage escalated client concerns stems from expertise in problem-solving and conflict resolution. Organizational excellence and prioritization capabilities enable to handle multiple tasks simultaneously in an enterprise
Overview
6
6
years of professional experience
1
1
Certificate
Work History
Business Development & Marketing Manager
Aziz Fatima Hospital (Sitara Group)
Faisalabad-Punjab
10.2023 - Current
- Developing, negotiating, and managing contracts and agreements with health insurance companies to secure favorable terms, reimbursement rates, and network participation.
- Assisting insured patients in understanding their insurance coverage, benefits, and claims processes, providing guidance throughout their healthcare journey at hospital.
- Overseeing the resolution of claims, disputes, and denials with insurance companies to ensure timely and accurate payments and revenue optimization.
- Identifying opportunities to optimize revenue, such as ensuring accurate coding and billing practices, and working with insurance companies to enhance BUsiness growth.
- Building and maintaining strong relationships with key contacts at insurance companies to improve communication, collaboration, and partnership opportunities.
- Ensuring the hospital's compliance with contract terms and conditions, including billing, documentation requirements, and quality reporting.
- Preparing and presenting regular reports to hospital top management on the status of insurance contracts, claims details, rates, and the impact of insurance-related activities on hospital revenue.
Corporate Manager (Health Insurance)
Adamjee Insurance Company Ltd. (Nishat Group)
Faisalabad
09.2018 - 10.2023
- Demonstrated expertise in overseeing health insurance and customer service operations, resulting in enhanced client satisfaction and operational efficiency.
- Assisted clients in comprehending health insurance policies, their coverage, and benefits aiding them in selecting suitable plans tailored to their requirement.
- Dealt with insurance claims by verifying their validity, collaborating with healthcare providers, and guaranteeing efficient, and accurate claim settlement.
- Reviewed medical records and patient documentation to confirm that meet requirement for insurance credit approval or reimbursement.
- Served as point of contact between hospital and insurance company to address inquiries, and ensure smooth communication.
- Assisted policyholders in making modifications or update their health insurance policies, including adding or removing beneficiaries, altering coverage.
- Cooperated with underwriters, actuaries, and other professional within insurance company to ensure seamless customer experience.
- Designed and implemented strategic initiatives aimed at refining service delivery and boosting customer/client satisfaction.
Medical Educator
Eli Lilly Pharmaceutical
Faisalabad
05.2018 - 09.2018
- Leverage specialized expertise to assist physicians in managing diabetes-related issues, encompassing patient counseling and education, thereby enhancing quality of healthcare.
- Effectively educate patients on insulin injection techniques, diet management, lifestyle modifications, and precautions vital to comprehensive diabetes management, empowering patients to take active control of their health.
- Successfully coordinated and executed Diabetes Management Programs under expert medical guidance, contributing to improved patient health outcomes.
- Delivered superior patient support, demonstrating dedication to patient satisfaction and commitment to providing holistic, patient-centered care.
Assistant Corporate Manager
Mujahid Hospital
Faisalabad
05.2017 - 04.2018
- Provided comprehensive assistance to patients in timely manner.
- Collaborated with physicians and other healthcare professionals to optimize patient outcomes.
- Monitored and ensured hospital's adherence to health insurance regulations, policies and procedures set by Insurance Companies.
- Dealt with various insurance companies for patient's credit approval and patient facilitation.
- Maintained and organized records of patient medications.
- Resolved insurance reimbursement issues and kept up to date on third party payer regulations.
- Organized Medical camps in different corporate companies to increase insured patient flow.
- Assisted in development of policies, procedures, and protocols for corporate clients & insured patients.
- Established best practices to support compliance.
Education
Doctor of Pharmacy - Pharmacy
The University of Faisalabad
Faisalabad, Pakistan02.2018
Skills
- Comprehensive knowledge of health insurance regulations, ensuring compliance and ethical handling of sensitive healthcare information
- Extensive experience in corporate governance, compliance, and risk management ensuring adherence to regulatory standards and minimizing legal and financial risk
- Proven ability in managing, training, and motivating diverse team, fostering positive and productive work environment
- Ability to quickly identify issues and implement effective solutions, contributing to efficient and smooth operations
- Proven track record in creating and implementing strategic plans for resource allocation, facilities management, and business growth of organization
- Excellent written and strong oral communication skills for effective interaction with medical staff, patients, and stakeholders
Certification
Certified in International Hospitality $ Healthcare Services Marketing
Yonsei University (Distance Learning, CPD Accredited)
Certified in Operations Management : Organization and Analysis
Illinois University (Distance learning, CPD Accredited)
Certified in Operations and Supply Chain Decisions and Metrics
Illinois University (Distance Learning, CPD Accredited)
Certified in Essential Management Skills
International Business Management Institute (Distance Learning, CPD Accredited)
Diploma in Medical Secretary
Alison Institute (Distance Learning, CPD Accredited)
Languages
Urdu
Native language
English
Upper intermediate
B2
Punjabi
Proficient
C2
Timeline
Business Development & Marketing Manager
Aziz Fatima Hospital (Sitara Group)
10.2023 - Current
Corporate Manager (Health Insurance)
Adamjee Insurance Company Ltd. (Nishat Group)
09.2018 - 10.2023
Medical Educator
Eli Lilly Pharmaceutical
05.2018 - 09.2018
Assistant Corporate Manager
Mujahid Hospital
05.2017 - 04.2018
Doctor of Pharmacy - Pharmacy
The University of Faisalabad
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