Muhammad Anees Sufian
London
Summary
At Indiano Pizza, excelled as a Receptionist by enhancing client relations and streamlining appointment processes, demonstrating exceptional organization and customer service skills. Achieved significant improvements in client satisfaction and operational efficiency, showcasing a proactive approach to problem-solving and time management without relying on numerical specifics.
Overview
1
1
year of professional experience
Work History
Receptionist
Indiano Pizza
04.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
Education
BPP University
London Skills
Organization skills
Time Management
Telephone skills
Customer/Client relations
Scheduling
Strategic Planning
Security understanding
Appointment Scheduling
Languages
English , Punjabi, Hindi
Native language
English
Proficient
C2
Timeline
Receptionist
Indiano Pizza
04.2023 - Current
BPP University
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