Muhammad Anas Mirza
Marketing And Sales Specialist
Lahore
Summary
Customer-focused and result oriented professional with successful 9-year career in Insurance sector. Dynamic successful applying client relationship management and strategic planning in busy business environment with a strong commitment to ensuring client satisfaction and regulatory compliance.
While holding a MBA degree and Cert in insurance. The dedication to continuous learning is driven by a passion for innovation, a pursuit of excellence, and the belief that knowledge empowers individuals to make meaningful contributions. Always actively seek opportunities for skill enhancement and development activities.
Key Strengths:
Product Knowledge
Client relationship management
Sales and Negotiation
Communication skills
Attention to details
Overview
10
10
years of professional experience
2
2
Languages
Work History
Senior Manager Marketing and Relationship
IGI General Insurance Limited
Lahore, PB
01.2021 - Current
- Evaluated Industry trends, Competitor analysis, and identifying opportunities.
- Persuaded 3S dealerships to introduce motor insurance to clients.
- Worked with team members to increase productivity and enhancing performance.
- Participated in monthly meetings to generate business plans and product development.
- Built relationships with customers and community to establish long-term business growth
- Keen to asses risks in insurance market, both from macroeconomic perspective and within specific lines of business.
- Brainstormed and developed sales strategies to achieve short and long term sales revenue objectives.
- Generated business of 18 million in year 2023
- Managed workflow between staff, coordinating documents and creative material distribution
Marketing Assistant
IGI General Insurance Limited
Lahore, PB
06.2018 - 12.2020
- First level communication with 30 customers everyday
- Provide administrative support to marketing team, including scheduling meetings, managing calendars, and handling correspondence.
- Worked with team to promote insurance products and services. Contribute to creation of marketing materials that highlight key features and benefits.
- Closely follow-ups on outstanding payments from clients
- Generated leads through phone calls, emails and face-to-face interactions.
- Interacting with high-profile customers to build and maintain relationships with clients .
Claims Associate
IGI General Insurance Limited
Lahore, PB
01.2015 - 05.2018
- Worked productively in fast-moving work environment to process large volumes of claims.
- Interviewed policyholders to verify information and obtain additional details.
- Examined reports, accounts, and evidence to determine integrity and accuracy of information.
- Followed up with customers on unresolved issues.
- Maintained accurate and up-to-date records of claim information for future reference.
- Updated claims system to track claim status and provide relevant information to other department.
- Developed in-depth understanding of insurance policies and procedures to give accurate recommendations to suit clients' needs.
- Investigated accidents or incidents to determine cause and extent of damages.
- Collaborated with internal departments and external vendors to achieve fast resolution of claims.
- Prepared and presented detailed reports to management on claims issues to aid in decision making.
- Communicated effectively with staff members of operations, finance and clinical departments.
- Generated, posted and attached information to claim files.
- Notified insurance agents and accounting departments of policy cancellations and changes.
Brand Ambassador
Servico International Private Limited
Islamabad, BA
01.2014 - 08.2014
- Creating brand awareness, engagement, and positive associations with products.
- Communicated product information with confidence and educated consumers about company.
- Plan and execute BTL marketing events to promote brand, by including product launches, promotional activities, and experiential marketing events.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Placed new and existing brand products in competitive retail locations.
- Planned future sampling opportunities and special events.
- Conducted consumer surveys and analyzed purchasing trends.
- Worked with team to achieve sales goals for products.
- Maintained knowledge of current promotions and product features.
Internship Student
World Wide Fund For Nature (WWF)
Islamabad, BA
08.2013 - 09.2013
- Delivered clerical support by handling range of routine and special requirements.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Lead team of 30 members
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Participated in workshops and presentations related to projects to gain knowledge.
- Gain environmental knowledge
Education
MBA - Marketing
Superior University
Lahore, Pakistan 04.2001 -
BBA - Business Administration And Marketing
Air University
Islamabad, Pakistan 04.2001 -
Certification of Insurance - Insurance And Risk Management
Chartered Insurance Institute
London, United Kingdom 04.2001 -
Skills
Sales Planning
Client Retention
Inbound and Outbound Lead Generation
Closing Deals
Price Negotiation
Product Demonstration
Verbal and Written Communication
Persuasion
Solution Selling
Value-Based Selling
Business Development
Relationship Building
Adaptability to Change
Agility
Problem Solving
Customer Satisfaction
Timeline
Senior Manager Marketing and Relationship
IGI General Insurance Limited
01.2021 - Current
Marketing Assistant
IGI General Insurance Limited
06.2018 - 12.2020
Claims Associate
IGI General Insurance Limited
01.2015 - 05.2018
Brand Ambassador
Servico International Private Limited
01.2014 - 08.2014
Internship Student
World Wide Fund For Nature (WWF)
08.2013 - 09.2013
MBA - Marketing
Superior University
04.2001 -
BBA - Business Administration And Marketing
Air University
04.2001 -
Certification of Insurance - Insurance And Risk Management
Chartered Insurance Institute
04.2001 -