Muhammad Ali Zia
Deputy Director IT & Monitoring
Lahore,PB
Summary
Experienced IT and Network Engineer with a diverse background in network engineering, statistical analysis, and teaching disabled children. Skilled in designing, implementing, and maintaining complex computer networks, collecting and analyzing data, and creating tailored lesson plans. Possesses strong technical and interpersonal skills.
Overview
11
11
years of professional experience
1
1
Certification
2
2
Languages
Work History
Deputy Director IT & Monitoring
Punjab Food Authority
01.2025 - Current
- Led IT strategy development and implementation, enhancing operational efficiency and aligning technology with organizational goals.
- Streamlined monitoring processes by integrating advanced analytics tools, resulting in improved data accuracy and decision-making.
- Spearheaded the deployment of a centralized IT infrastructure, increasing data accessibility and collaboration across departments.
- Managed a diverse team of IT professionals, fostering a culture of continuous improvement and enhancing project delivery timelines.
- Developed comprehensive training programs for staff on emerging technologies, improving overall technical proficiency and confidence.
- Oversaw budget management for IT projects, optimizing resource allocation and maximizing return on investment.
- Collaborated with other department heads to ensure smooth functioning of organizational activities.
- Liaised between organization and affiliates and managed networking relationships with funders, partners and vendors.
Assistant Director Network and System
Punjab Food Authority
03.2021 - 01.2025
- Worked well in a team setting, providing support and guidance.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- The network strategy and network operations.
- Manages network resources including the network team and vendors.
- Provides back-up support and assistance to network administration in monitoring and maintenance.
- Install and support LAN, WAN, network segments and internet.
- Set up accounts and workstations connected with the network, administer servers, desktop computers, printer, routers, switches, firewalls, phones and software deployment.
- Developed and maintained courteous and effective working relationships with others
- Cultivated interpersonal skills by building positive relationships
IT and Statistical Officer
Thesil Headquarter Hospital
12.2017 - 02.2021
- Monitor and supervise all it related work in hospital like monitor and manage CCTV cameras, computers hardware & software, all networking environment, internet issues and also do statistical work like making reports of different web portals and custodian of all it equipment etc.
- Performed data cleaning and data preparation to support high-quality data and catch errors before processing.
- Created service level agreement for IT operational functions and help desk operations.
- Collaborated with fellow engineers to evaluate software and hardware interfaces.
- Evaluated statistical techniques and extracted information from research data to provide different ways to assess robustness of research outputs.
- Conduced quality checks or data sources to check for inconsistencies and perform data cleaning activities.
- Developed data tables and databases to create relation between tables to allow efficient data retrieval.
- Skilled at working independently and collaboratively in a team environment
Computer Teacher/Network Administrator
Govt MD College Faisalabad
10.2014 - 06.2015
- Taught multiple subjects to students with intellectual or emotional disabilities.
- Redirected students using Positive Behavior Support (PBS).
- Partnered with standard education teachers from across academic departments.
- Cultivated connections and strong student rapport to foster classroom engagement
- Recording student progress to inform parents and, school administration.
- Instructed students with physical and cognitive disabilities.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies
Education
Master in Computer Science -
University of Agricultural Faisalabad
Faisalabad, Pakistan01.2017
Bachelor in Information Technology - undefined
Govt. College University Faisalabad
Faisalabad, Pakistan10.2014
Matric - Science
Govt Islamia School
Toba Tek Singh, Pakistan 04.2001 -
Pre Engineering -
The National College
Toba Tek Singh, PakistanMaster of Education - undefined
Govt. College University Faisalabad
Faisalabad, Pakistan08.2019
Bachelor of Education - undefined
Govt. College University Faisalabad
Faisalabad, Pakistan11.2016
Skills
System Performance and Functionality
Network and Server troubleshooting
Billing System and Software
Data Entry
Clerical Support
PC Expert
Mobile Device Management
AV Presentation
Wireless Area Networking
Technical Equipment Inspection
Instruction and training
Hardware upgrades
Helpdesk Call support
Microsoft Outlook
Detail-oriented team player with strong organizational skills
Ability to handle multiple projects simultaneously with a high degree of accuracy
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills
Organized and dependable candidate successful at managing multiple priorities with a positive attitude
Willingness to take on added responsibilities to meet team goals
Problem-solving
Multitasking Abilities
Excellent Communication Skills
Active Listening
MICROSOFT MS OFFICE
References
- Bailey, Dupont, CEO, hello@reallygreatsite.com, 123-456-7890, Wardiere Inc.
- Harumi, Kobayashi, CEO, hello@reallygreatsite.com, 123-456-7890, Wardiere Inc.
Certification
CCNA
Timeline
Deputy Director IT & Monitoring
Punjab Food Authority
01.2025 - Current
Assistant Director Network and System
Punjab Food Authority
03.2021 - 01.2025
IT and Statistical Officer
Thesil Headquarter Hospital
12.2017 - 02.2021
Computer Teacher/Network Administrator
Govt MD College Faisalabad
10.2014 - 06.2015
CCNA
06-2013
Matric - Science
Govt Islamia School
04.2001 -
Bachelor in Information Technology - undefined
Govt. College University Faisalabad
Master of Education - undefined
Govt. College University Faisalabad
Bachelor of Education - undefined
Govt. College University Faisalabad
Master in Computer Science -
University of Agricultural Faisalabad
Pre Engineering -
The National College