SD 386, Lane 9A, Askari 5, Gulberg III, Lahore, Punjab
Summary
Experienced Senior Business Analyst with over 12 years in the healthcare IT sector, specializing in the integration and optimization of healthcare systems and solutions. Proven track record in driving successful projects, improving operational efficiency, and enhancing user experiences. Adept at requirements gathering, stakeholder management, and leveraging data to inform strategic decisions. Strong analytical skills combined with a deep understanding of healthcare regulations and IT systems.
Overview
17
17
years of professional experience
Work History
Sr. Business Analyst
Softech Systems (Private) Limited
10.2011 - Current
Lead business analysis for the implementation and enhancement of electronic health record (EHR) systems, resulting in an improvement in clinical workflow efficiency.
Collaborate with cross-functional teams, including IT, clinical staff, and executives, to define project requirements and develop solutions that meet organizational goals.
Conduct thorough needs assessments and gap analyses, translating business needs into technical specifications and actionable plans.
Oversee the development and execution of test plans, ensuring that all solutions meet quality standards and regulatory requirements.
Develop detailed reports and dashboards to track project progress, identify potential issues, and provide data-driven recommendations to stakeholders.
Facilitate training sessions and workshops for end-users, enhancing system adoption and usage.
Analyzed and documented business requirements for various healthcare IT projects, including telemedicine solutions and patient management systems.
Managed project timelines and deliverables, ensuring on-time and within-budget completion of initiatives.
Collaborated with software developers and quality assurance teams to design, test, and deploy new features and system enhancements.
Conducted user acceptance testing (UAT) and gathered feedback to refine and improve system functionality.
Assisted in the development of strategic plans and business cases to support the implementation of innovative healthcare technologies.
Senior HR Executive
Central Media Network (Private) Limited-Value TV
12.2007 - 09.2011
Oversaw payroll processing, ensuring accurate payments while adhering to strict deadlines for submission.
Negotiated favorable contracts with vendors, resulting in cost savings on various HR services and products.
Facilitated open communication channels between employees and management to promote a positive workplace culture.
Streamlined HR processes by implementing efficient workflows and reducing paperwork.
Provide complete assistance to Manger Human Resources/Administration in every aspect of the both departments. I was amongst the pioneers who started the channel.
Assist employees with general HR questions and maintain policies & procedures.
Maintain and update all records and database of employees including leave records on a daily basis and submit report to management at regular intervals.
Prepare the final Settlements.
Manage CV data bank management.
Manage calls to the short listed candidates & schedule the interviews.
Supervise in the maintenance of the general administration.
Supervise and assist in the preparation of monthly reports/ expenses statements and reports to be supplied to management within prescribed time limits.
Issue & maintain fuel records.
Recommend improvements in policies and procedures to effectuate better records and operations.
Manage all special functions/ meetings.
Manage office equipment, household furniture, appliances, vehicles for the use of the staff, telephone exchange, fax machine, Photo Copier etc. to assure that it meets the company's policies and procedures.
Coordinate with Governmental departments (PTCL, WAPDA, LDA, etc).
Education
MBA -
University of Central Punjab
Lahore, Pakistan
04.2001 -
BBA -
University of Central Punjab
Lahore, Pakistan
04.2001 -
Skills
Requirements Gathering & Analysis
Stakeholder Management
EHR Systems & Healthcare IT Solutions
Data Analysis & Reporting
Process Improvement
User Training & Support
Project Management
Agile Methodology
Accomplishments
Successfully implemented the HIMS system in over 30 government hospitals and 30+ clinical sites of Pakistan Kidney & Liver Institute, significantly improving patient management, data accuracy, and operational efficiency across these facilities.
Trained over 200 doctors during the COVID-19 pandemic on the use of a newly implemented practice management system, ensuring smooth transitions and continued care amidst challenging circumstances.
Implemented a telemedicine solution that connected patients with doctors, facilitating remote consultations and improving access to healthcare services during the pandemic.