Summary
Work History
Education
Skills
Awarded as "Employee of the Month" in April'2020 at United Bpo Solutions
Timeline
Generic

Muhammad Affan Umer

Marketing And Sales Executive
Lahore,PB

Summary

A proactive individual having diversified knowledge and well versed with knowledge and language involved in modern world. Strongly aims to contribute significantly towards the growth of dynamic organization that offer challenging opportunities to the professional life. Leadership attributes and quality to work as team lead yet under extreme pressure. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.

Work History

Sales Team Lead

United Bpo Solutions
Lahore, Punjab
2020 - Current
  • Reported sales data to upper management as directed.
  • Creatively produced new marketing strategies via website targeting.
  • Supported sales account managers by providing accurate and detailed reports.
  • Implemented new marketing initiatives to drive sales and improve overall performance.

Sales Executive

Digital Globe Services
Lahore, Punjab
2018 - 2020
  • Implemented systems to increase sales, including customer satisfaction procedures for optimized results.
  • Developed and led sales training initiatives for employees and teams across organization.

Customer Service Representative

Mindbridge
Lahore, Punjab
2017 - 2018
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.

Customer Service Representative

Support Solutions Hub
Lahore, Punjab
2016 - 2017
  • Answered constant flow of customer calls with up to 8-9 in queue per minute.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Sales Executive

Systronic IT Services
Lahore, Punjab
2016 - 2016
  • Analyzed past sales data and team performance to develop realistic quarterly sales goals.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Held weekly meetings with clients and providers to identify techniques to overcome sales obstacles.

Education

O Levels - Medical

Beacon House School System
Lahore/Islamabad
01.2000 - 08.2015

Intermediate - Medical

Punjab Group of Colleges
Lahore
10.2015 - 10.2017

BBA - Business Administration, Sales And Marketing

University of South Asia
Lahore
01.2019 - Current

Skills

    Computer Basic

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Awarded as "Employee of the Month" in April'2020 at United Bpo Solutions

A stupendous experience and achievement that gave a big boost to my Confidence, stability, dependability and consistency as the competition was tough with well skilled and experienced opponents along with humongous targets.

Timeline

BBA - Business Administration, Sales And Marketing

University of South Asia
01.2019 - Current

Intermediate - Medical

Punjab Group of Colleges
10.2015 - 10.2017

O Levels - Medical

Beacon House School System
01.2000 - 08.2015

Sales Executive

Systronic IT Services
2016 - 2016

Customer Service Representative

Support Solutions Hub
2016 - 2017

Customer Service Representative

Mindbridge
2017 - 2018

Sales Executive

Digital Globe Services
2018 - 2020

Sales Team Lead

United Bpo Solutions
2020 - Current
Muhammad Affan UmerMarketing And Sales Executive