Branch Banking Officer
HBLMFB
Faisalabad, punjab
03.2019 - Current
- Improved customer satisfaction by providing exceptional service and addressing client concerns promptly.
- Optimized workflow processes within the branch, increasing overall efficiency and effectiveness in daily operations.
- Increased deposit growth by promoting various saving options to customers and highlighting the benefits of each product.
- Resolved complex customer issues efficiently, demonstrating a commitment to excellent customer service.
- Assisted customers with account opening procedures, guiding them through product selection based on individual needs.
- Managed branch operations, ensuring compliance with all regulatory requirements and bank policies.
- Enhanced branch efficiency by streamlining processes and implementing new operational strategies.
- Conducted regular audits of the branch, ensuring adherence to internal controls and procedures.
- Complied with regulatory guidelines and requirements.
