Summary
Overview
Work History
Education
Skills
Languages
Interests
Cricket
Timeline
Generic
Muhammad  Zohaib

Muhammad Zohaib

IT Professional
Sialkot,Punjab

Summary

Accomplished Manager with a proven track record at Health Corner Pharmacy, enhancing customer relations and operational efficiency. Expert in budgeting and staff training, I increased sales revenue through strategic marketing and inventory control. Skilled in technical support, I significantly reduced downtime, demonstrating strong technical knowledge and leadership. Efficient Duty Manager versed in task delegation and workflow coordination, promoting efficient, and high-quality operations. Diplomatic and engaging with skill in handling challenging requests with friendly and knowledgeable support.

Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

15
15
years of professional experience

Work History

Manager on Duty

Health Corner Pharmacy
01.2018 - Current
  • Initiated plans to improve customer relations, quality standards, and service efficiency.
  • Evaluated employee performance fairly during annual reviews using measurable criteria based on job responsibilities.
  • Negotiated contracts with vendors and suppliers, securing favorable terms to reduce overall operating costs.
  • Increased sales revenue by identifying growth opportunities and implementing effective marketing strategies.
  • Managed inventory effectively by regularly tracking stock levels and placing orders as needed to minimize waste or shortages.
  • Developed and implemented strategies to increase sales and profitability.
  • Trained employees in essential job functions.

Manager

MUHAMMAD ZOHAIB TRANSPORT LLC
12.2014 - 07.2016
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Manager, Projects

Afzal Transport LLC
09.2012 - 11.2014
  • Identified opportunities for process improvements, implementing changes that increased efficiency across all projects.
  • Implemented risk management strategies to minimize potential issues and maintain project stability.
  • Streamlined project processes by implementing efficient management strategies, leading to improved overall performance.
  • Developed strong relationships with stakeholders to ensure alignment of goals and expectations.

IT Specialist

AL-QASSI International KSA
04.2009 - 05.2012
  • Explained technical information in clear terms to promote better understanding for non-technical users.
  • Optimized network performance through regular monitoring and maintenance.
  • Performed server backups and changed and replaced backup tapes daily.
  • Walked individuals through basic troubleshooting tasks.
  • Implemented user access controls to minimize unauthorized access risks while preserving operational flexibility for authorized users.
  • Streamlined technical support process for enhanced user satisfaction and faster issue resolution.
  • Reduced downtime by identifying potential issues and resolving them proactively.

Education

BS (Telecommunication) - IT

Superior University
Lahore, Punjab, Pakistan
04.2001 -

Skills

Customer service focus

Languages

Urdu
Native language
English
Beginner
A1
Punjabi
Beginner
A1
Arabic
Beginner
A1

Interests

Sports

Cricket

I played Cricket at school level, College Level, University Level and Club Level.

I played Cricket from Nestle Milo Club in KSA.

I played Cricket from Legends Cricket Club in UAE.

Timeline

Manager on Duty

Health Corner Pharmacy
01.2018 - Current

Manager

MUHAMMAD ZOHAIB TRANSPORT LLC
12.2014 - 07.2016

Manager, Projects

Afzal Transport LLC
09.2012 - 11.2014

IT Specialist

AL-QASSI International KSA
04.2009 - 05.2012

BS (Telecommunication) - IT

Superior University
04.2001 -
Muhammad ZohaibIT Professional