Muhammad Ziyad

As a Medical Billing Team Lead, I oversee daily operations within the billing department, ensuring smooth and efficient processes for timely and accurate billing and revenue cycle management. Key responsibilities include supervising a team of medical billing specialists, providing training and support, and ensuring compliance with healthcare regulations and insurance guidelines.

• Lead and manage a team responsible for billing, collections, and reimbursement.
• Monitor the billing process to ensure timely and accurate submission of claims.
• Analyze and resolve complex billing issues, including denials, rejections, and appeals.
• Collaborate with healthcare providers, insurance companies, and other departments to optimize revenue cycle processes.
• Conduct regular team meetings, performance reviews, and offer ongoing training and development to improve team efficiency.
• Maintain compliance with HIPAA, ICD-10, CPT, and other relevant billing standards.
• Prepare and review billing reports to identify trends, performance metrics, and areas for improvement.
• Assist with audits and provide detailed documentation for financial and billing inquiries.

As the Team Leader for Accounts Receivables in PracticePro, I manage and guide a team of specialists to ensure efficient handling of the revenue cycle, focusing on optimizing collections and minimizing outstanding. I oversee the entire accounts receivable process.

• Lead and supervise the accounts receivable team, ensuring the timely and accurate posting of payments, claim submissions, and follow-up on unpaid claims.
• Monitor aging reports, manage collections, and reduce outstanding receivables by implementing effective follow-up and resolution strategies.
• Review and resolve claim rejections, denials, and discrepancies by coordinating with insurance providers, patients, and internal departments.
• Provide training and mentorship to team members to improve performance and ensure up-to-date knowledge of billing guidelines (ICD-10, CPT, HIPAA).
• Analyze accounts receivable data and generate reports to identify trends, opportunities for improvement, and to track departmental KPIs.
• Collaborate with the billing, coding, and finance departments to streamline workflows and enhance the efficiency of the revenue cycle.
• Maintain compliance with healthcare regulations and payer-specific requirements while conducting audits to ensure accuracy and integrity of accounts receivable data.
• Lead regular team meetings, performance evaluations, and implement process improvements to enhance collections and minimize delays.

Starting my career as an AR Biller, I demonstrated expertise in resolving complex billing issues and optimizing collections, which led to my promotion to Team Leader in Laboratory Medical Billing and Accounts Receivables. In my current role, I manage and guide a team to ensure efficient and accurate billing and AR processes, focusing on compliance, collections, and workflow optimization for laboratory services.

• Promoted from AR Biller to Team Leader due to strong performance in managing accounts receivable and driving successful collections efforts.
• Supervise and mentor the billing and AR team, overseeing claim submissions, payment postings, and effective follow-up on unpaid claims to reduce outstanding balances.
• Collaborate with insurance providers, patients, and internal departments to resolve claim rejections, denials, and discrepancies in a timely manner.
• Provide training and development to team members, ensuring adherence to laboratory-specific billing guidelines, including CPT, ICD-10, and payer policies.
• Lead performance reviews and team meetings, implementing strategies to improve billing accuracy and streamline collection efforts.
• Ensure compliance with HIPAA and payer-specific regulations, conducting audits to maintain accuracy and integrity of the billing processes.