Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Certification
Timeline
Muhammad  Yasir

Muhammad Yasir

Front Office Manager
Islamabad ,Khyber Pakhtunkhwa

Summary

Reliable Front Office Supervisor known for interacting with customers and responding appropriately to questions. Considered talented employee ready to tackle any responsibility with pleasant demeanor and attitude. Offering outstanding verbal communication, writing and time management skills. Productive Front Office Manager with excellent skills in customer service, office management and administrative support. Remains professional and tactful in all situations with focus on increasing satisfaction and retention. Versed in managing vendor and service provider relationships while maintaining meticulous records. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

5
5
years of professional experience
3
3
Languages
1
1
Certificate

Work History

Front Office Manager

TM Hotel,s & Guest Houses
Islamabad
06.2019 - Current
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Prepared reports to assist business leaders with key decision making and strategic operational planning.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Coached employees through day-to-day work and complex problems.
  • Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
  • Monitored customer service trends and provided insights to management team for further improvement.

Education

Matriculation -

Govt. Higher Secondary School Umarzai, BISE Peshawar
04.2014 - 03.2016

Faculty Of Arts -

GOVT. Abdul Ali Khan Degree College Utmanzai CHD, BISE Peshawar
06.2016 - 10.2018

Bachelor of Arts -

Bacha Khan University Charsadda, BKUC Charsadda
02.2020 - 02.2022

Diploma In Information Technology -

Al.Muslim College Charsadda, BTE Peshawar
06.2017 - 08.2018

Skills

    Policy and procedure modification

Oral and writing communication

Proficient in [Software]

Documentation and control

Persuasion skills

Inquiry response

Staff Management

Relationship building

Presentation design

Credit and collections

Database administration

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

Certified [Job Title], [Company Name] - [Timeframe]

Timeline

Bacha Khan University Charsadda - Bachelor of Arts,
02.2020 - 02.2022
Front Office Manager - TM Hotel,s & Guest Houses
06.2019 - Current
Al.Muslim College Charsadda - Diploma In Information Technology,
06.2017 - 08.2018
GOVT. Abdul Ali Khan Degree College Utmanzai CHD - Faculty Of Arts,
06.2016 - 10.2018
Govt. Higher Secondary School Umarzai - Matriculation,
04.2014 - 03.2016
Muhammad YasirFront Office Manager