Hi, I’m
Muhammad Waheed Ullah
Sargodha,Pakistan
Summary
Motivated Manager with excellent business acumen and broad experience across finance and operations roles. Highly adaptable and self-motivated leader with proven ability to manage diverse stakeholders. Offers strong analysis and innovation to identify solutions to challenging problems. Collaborative team player with excellent interpersonal, communication and conflict resolution skills. Hardworking Manager brings proven success in overseeing administrative areas. Knowledgeable about best methods for managing resources, schedules and personnel to achieve objectives. Tech-savvy and always looking for improvement opportunities. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
14
years of professional experience
3
years of post-secondary education
Work History
all razzaq fibres (PTV) LTDSargodha, Punjab (Pakistan)
Manager
03.2024 - Current
Job overview
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Led and managed administrative staff to maintain smooth daily operations.
- Planned and managed resources and budget to support and deliver objectives.
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
- Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
- Delivered KPI targets and improvements on consistent basis through excellent leadership.
- Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
Bonanza Satrangi (PVT) LTDSargodha, Punjab (Pakistan)
Manager
02.2014 - 02.2024
Job overview
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Led and managed administrative staff to maintain smooth daily operations.
- Planned and managed resources and budget to support and deliver objectives.
- Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
- Delivered KPI targets and improvements on consistent basis through excellent leadership.
- Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
- Conducted audits and risk assessments to achieve regulatory compliance.
- Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
FocusSargodha, Punjab (Pakistan)
Assistant manager
10.2010 - 01.2014
Job overview
- Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
- Trained staff on best practices to achieve optimal productivity.
- Motivated management and staff teams to consistently deliver high quality, customer-focused service.
- Carefully managed and recorded cash and credit transactions, diminishing financial discrepancies.
- Built customer relationships with consultative sales approach.
- Worked with store manager to develop action plans to increase performance and exceed sales KPIs.
- Enforced company policies and guidelines for all employees.
Education
Allama Iqbal Open University , Sargodha, Punjab
Certificate of Higher Education from Business
08.2020 - 08.2023
Skills
- Leadership skills
- Team Leadership
- Microsoft Excel
- Client account management
- Strategic Planning
- Issue resolution
- Financial reporting
- Digital marketing
- Outstanding customer service
- Department management
- Team coaching
Languages
English
Intermediate
Urdu
Advanced
Affiliations
- Circket
Timeline
Manager
all razzaq fibres (PTV) LTD
03.2024 - Current
Allama Iqbal Open University
Certificate of Higher Education from Business
08.2020 - 08.2023
Manager
Bonanza Satrangi (PVT) LTD
02.2014 - 02.2024
Assistant manager
Focus
10.2010 - 01.2014
Similar Profiles
Sai Charan PanchananaSai Charan Panchanana
Customer Service Officer at PTVCustomer Service Officer at PTV
Daniel CorreiaDaniel Correia
Team Leader at LTDTeam Leader at LTD
Jaden HamiltonJaden Hamilton
Account Executive at LTDAccount Executive at LTD