Hi, I’m
Muhammad Usman
Truck Dispatcher Freight Manager
Lahore,Punjab
Summary
Accomplished Freight Manager at Total Quality Logistics Inc., adept in transportation planning and stress resistance. Excelled in sales and customer relations, boosting client satisfaction and sales revenue. Proven ability to negotiate above-market rates and streamline operations, demonstrating strong problem-solving skills and supply chain coordination.
Overview
6
years of professional experience
Work History
Total Quality Logistics Inc.
Freight Manager
02.2023 - 06.2024
Job overview
- Professional Truck Dispatcher with experience in sales and customer relations management. Skillful Communicator and Negotiator. Able to build strong personal relations with brokers and create great company image.
- Experienced dispatcher with proven record of achieving top results on spot market. Able to dispatch 6 or more trucks at same time. Continuously booked loads above market price in previous positions
- Negotiated competitive rates with brokers, resulting in reduced shipping costs for company.
- Streamlined freight operations by implementing efficient tracking and monitoring systems.
- Ability to work with Loadboards, Invoicing, Understanding of Hours of Service and knowledge of market analysis techniques
Retail
Sales Manager
02.2018 - 01.2023
Job overview
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Managed over 50 customers call per day
- Increased sales by 12 percent
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Education
Govt College University, Lahore
BBA from Bussiness Administration
04.2001
Pro Dispatch School Online, Chicago, IL
Diploma in Freight Management And Logistics from Transportation Management
04.2001
Skills
Supplier relationships
Timeline
Freight Manager
Total Quality Logistics Inc.
02.2023 - 06.2024
Sales Manager
Retail
02.2018 - 01.2023
Govt College University
BBA from Bussiness Administration
04.2001
Pro Dispatch School Online
Diploma in Freight Management And Logistics from Transportation Management
04.2001
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