Summary
Overview
Work History
Education
Skills
Software
Additional Information
Timeline
Generic
MUHAMMAD USMAN

MUHAMMAD USMAN

Operations specialist
Karachi,SD

Summary

With a solid background in ticket pulling, fulfillment, and inventory management, I have successfully sourced and secured tickets for various events, including concerts and sports games. My experience includes managing ticket orders to ensure timely delivery and accuracy, as well as keeping track of available inventory and customer preferences. I am detail-oriented, adaptable, and skilled at problem-solving, making me a valuable asset to any team.

Overview

3
3
years of professional experience
6
6
years of post-secondary education
2
2
Languages

Work History

Operations Specialist (Remote)

Kamakaze Tickets
06.2021 - Current
  • Expertly sourced and secured tickets for various events like concerts and sports games.
  • Managed ticket orders to ensure timely delivery and accuracy, keeping clients happy.
  • Kept track of available tickets and customer preferences to fulfill orders correctly.
  • Paid close attention to detail to avoid mistakes and ensure smooth operations.
  • Worked with a team to improve efficiency in ticketing processes.
  • Adapted quickly to changes and solved problems as they came up.
  • Handled client information and transactions securely and confidentially.
  • Lead Team Trainer: Developed and delivered training programs in ticket pulling, fulfillment, and inventory management, fostering a high-performing team environment.

Education

BBA - Marketing

Indus University Clifton
Karachi, Pakistan
09.2016 - 08.2020

Intermediate - Business

St. Patrick's College
Karachi, Pakistan
08.2014 - 05.2016

Skills

Communicationundefined

Software

Skybox Vivid Seats

Pumble

Robotask

Specbox (CRM)

Additional Information

Proficient in various ticketing websites and portals including Ticketmaster, Evenue, AXS, Etix, Eventbrite, Ovationtix, Showclix, and ATG Tickets. Familiar with online ticketing platforms such as Vivid Seats, Stubhub, Gametime, Ticket Evolution, and Ticket Network. Stay updated on industry trends and advancements in ticketing technology to ensure efficient ticket procurement processes.

Timeline

Operations Specialist (Remote)

Kamakaze Tickets
06.2021 - Current

BBA - Marketing

Indus University Clifton
09.2016 - 08.2020

Intermediate - Business

St. Patrick's College
08.2014 - 05.2016
MUHAMMAD USMANOperations specialist