Muhammad Usman
Jhelum
Summary
Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Personal US Billing
Personal
Jhelum
01.2023 - Current
- Processed and verified invoices to secure accuracy of billing information.
- Working With US Merchant For Billing Campaign At Home.
Work in US Based Call Center
As a Team Lead Supervisior
Lahore
01.2021 - 01.2023
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Processed debit and credit card and electronic check payments.
- Educated customers about billing, payment processing and support policies and procedures.
- Giving Training To New Employees in Office.
Education
FA -
Government College
Jhelum PakistanAmazon Virtual Assistant 6 Month Course -
ECOMVA
Skills
Call center customer service
undefinedTimeline
Personal US Billing
Personal
01.2023 - Current
Work in US Based Call Center
As a Team Lead Supervisior
01.2021 - 01.2023
FA -
Government College
Amazon Virtual Assistant 6 Month Course -
ECOMVA
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