Muhammad Sufyan
Karachi
Summary
Dynamic professional with 4+ years of experience in sales, client relationship management, and business development across healthcare and digital solutions. Proven expertise in generating leads, closing sales, and managing key client accounts within medical billing, credentialing, and technology services. Skilled at building strong client partnerships, resolving complex issues, and aligning solutions with business needs. Adept at collaborating with cross-functional teams, mentoring teams, and supporting revenue growth by driving both client satisfaction and strategic sales opportunities.
Overview
5
5
years of professional experience
Work History
Client Relationship Manager
RevTech Dynamics
Karachi
10.2024 - Current
- I managed key client relationships in the web and software services, overseeing the delivery of web application development, website design, UI/UX, and chatbot integration projects. I acted as the primary point of contact, ensuring smooth communication, timely issue resolution, and alignment of technical teams with client goals. Alongside relationship management, I partnered with the sales team by participating in client calls, addressing concerns, and helping close deals to secure long-term partnerships. This dual role allowed me to strengthen client trust, support revenue growth, and ensure high levels of satisfaction throughout the engagement lifecycle.
Team Lead Client Relationship Management
RCM Matter
Karachi
08.2023 - 09.2024
- I led client relationship management within the healthcare billing and credentialing industry, serving as the primary point of contact for providers and practice managers. I managed a portfolio of clients, addressed complex queries, and ensured timely resolution of issues while safeguarding long-term partnerships. Beyond daily interactions, I worked closely with cross-functional teams to align services with client needs, streamline processes, and enhance overall satisfaction. In this role, I balanced hands-on client engagement with team leadership, driving performance, accountability, and operational excellence.
Salesperson
RCM Matter
Karachi
03.2022 - 07.2023
- As a Sales Representative in the healthcare industry, I promoted and sold medical billing, credentialing, and virtual assistant services to healthcare providers. I identified and engaged potential clients through outreach, built strong relationships, and tailored solutions to meet practice needs. I supported clients through onboarding, worked with internal teams for smooth delivery, and consistently achieved sales targets.
Lead Generation Specialist
AUA Solutions
Karachi
11.2020 - 04.2022
- Researched and identified potential clients through LinkedIn, email campaigns, CRM tools, and cold outreach.
- Qualified leads and built targeted prospect lists to support sales pipeline growth.
- Engaged with decision-makers to generate business opportunities and strengthen client relationships.
- Partnered with sales teams to refine outreach strategies, monitor conversion metrics, and improve lead quality and volume.
Education
Intermediate -
City College
Karachi08.2022
Matriculation -
Fatima Grammar School
Karachi09.2017
Skills
- Sales
- Client management
- Project coordination
- Market research
Languages
- English
- Urdu
Timeline
Client Relationship Manager
RevTech Dynamics
10.2024 - Current
Team Lead Client Relationship Management
RCM Matter
08.2023 - 09.2024
Salesperson
RCM Matter
03.2022 - 07.2023
Lead Generation Specialist
AUA Solutions
11.2020 - 04.2022
Intermediate -
City College
Matriculation -
Fatima Grammar School
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