MUHAMMAD SIDDIQUE
Employee
Summary
Dynamic and results-oriented professional with extensive experience in Administrative Officer and Customer Service Representative at S.G International Tours (Pvt) Ltd . Excelled in Records Management, Computer Proficiency, Banking Operations and Resolving Booking Issues, Enhancing Operational Efficiency.Proven track record of improving processes and customer satisfaction.
Successful Administrative Clerk at Ambar Water (SMC-PVT) Ltd. with experience supporting program needs and managing projects with little oversight. Skilled in Microsoft Office and data entry, demonstrating exceptional documentation control, Managed Accounts and interpersonal abilities.
Overview
6
6
years of professional experience
1
1
Certification
2
2
Languages
Work History
Administrative Officer
S.G International Tours (Pvt) Ltd
12.2023 - Current
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Updated reports, managed accounts, and generated reports for company database.
- Collaborated with passengers and travel agents to resolve booking issues, correct fares, and clarify rules.
- Sold, printed, and issued tickets to guests.
Administrative Clerk
Ambar Water (SMC-PVT) Ltd.
03.2020 - 12.2023
- Created and updated records and files to maintain document compliance
- Handled accounts payable and receivable functions.
- Processed vendor payments, invoices and account statements.
- Produced monthly reports with advanced Software.
- Completed data entry tasks with accuracy and efficiency.
Customer Service Representative
S.G International Tours (Pvt) Ltd.
11.2018 - 03.2020
- Responded to customer requests for products, services, and company information.
- Updated account information to maintain customer records.
- Proficiently skilled in banking operations.
- Developed and updated databases to handle customer data.
Education
Bachelor of Education - Teaching Education
AIOU
Private 05.2001 -
Master of Arts - Urdu
Punjab University
Private 05.2001 -
Bachelor of Arts - General Studies
AIOU
Private 05.2001 -
Intermediate - Arts
Govt. Post Graduate College
Jhelum, Pakistan 05.2001 -
Matric - Science Education
Govt. High School Maira
Jhelum, Pakistan 05.2001 -
Skills
Accounts Payable and Receivable
Certification
MS Office
Timeline
Administrative Officer
S.G International Tours (Pvt) Ltd
12.2023 - Current
Administrative Clerk
Ambar Water (SMC-PVT) Ltd.
03.2020 - 12.2023
Customer Service Representative
S.G International Tours (Pvt) Ltd.
11.2018 - 03.2020
MS Office
03-2018
Bachelor of Education - Teaching Education
AIOU
05.2001 -
Master of Arts - Urdu
Punjab University
05.2001 -
Bachelor of Arts - General Studies
AIOU
05.2001 -
Intermediate - Arts
Govt. Post Graduate College
05.2001 -
Matric - Science Education
Govt. High School Maira
05.2001 -
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