MUHAMMAD SIDDIQUE
Employee
Summary
Dynamic and results-oriented professional with extensive experience in Administrative Officer and Customer Service Representative at S.G International Tours (Pvt) Ltd . Excelled in Records Management, Computer Proficiency, Banking Operations and Resolving Booking Issues, Enhancing Operational Efficiency.Proven track record of improving processes and customer satisfaction.
Successful Administrative Clerk at Ambar Water (SMC-PVT) Ltd. with experience supporting program needs and managing projects with little oversight. Skilled in Microsoft Office and data entry, demonstrating exceptional documentation control, Managed Accounts and interpersonal abilities.
Overview
6
6
years of professional experience
1
1
Certification
2
2
Languages
Work History
Administrative Officer
S.G International Tours (Pvt) Ltd
12.2023 - Current
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Updated reports, managed accounts, and generated reports for company database.
- Collaborated with passengers and travel agents to resolve booking issues, correct fares, and clarify rules.
- Sold, printed, and issued tickets to guests.
Administrative Clerk
Ambar Water (SMC-PVT) Ltd.
03.2020 - 12.2023
- Created and updated records and files to maintain document compliance
- Handled accounts payable and receivable functions.
- Processed vendor payments, invoices and account statements.
- Produced monthly reports with advanced Software.
- Completed data entry tasks with accuracy and efficiency.
Customer Service Representative
S.G International Tours (Pvt) Ltd.
11.2018 - 03.2020
- Responded to customer requests for products, services, and company information.
- Updated account information to maintain customer records.
- Proficiently skilled in banking operations.
- Developed and updated databases to handle customer data.
Education
Bachelor of Education - Teaching Education
AIOU
Private 05.2001 -
Master of Arts - Urdu
Punjab University
Private 05.2001 -
Bachelor of Arts - General Studies
AIOU
Private 05.2001 -
Intermediate - Arts
Govt. Post Graduate College
Jhelum, Pakistan 05.2001 -
Matric - Science Education
Govt. High School Maira
Jhelum, Pakistan 05.2001 -
Skills
Accounts Payable and Receivable
Documentation and control
Office Management
Computer Proficiency
Documents Editing
Expense Reporting
Travel Arrangements
Records Management
Microsoft Office
Data Entry
Certification
MS Office
Timeline
Administrative Officer
S.G International Tours (Pvt) Ltd
12.2023 - Current
Administrative Clerk
Ambar Water (SMC-PVT) Ltd.
03.2020 - 12.2023
Customer Service Representative
S.G International Tours (Pvt) Ltd.
11.2018 - 03.2020
MS Office
03-2018
Bachelor of Education - Teaching Education
AIOU
05.2001 -
Master of Arts - Urdu
Punjab University
05.2001 -
Bachelor of Arts - General Studies
AIOU
05.2001 -
Intermediate - Arts
Govt. Post Graduate College
05.2001 -
Matric - Science Education
Govt. High School Maira
05.2001 -