Muhammad Shujaat Ali
Karachi
Summary
To be associated with a progressive organization that gives a scope to utilize abilities, knowledge, and skill in accordance with the latest and be a part of a team that dynamically works towards the growth of the organization and gains satisfaction thereof. Talented Business Development Executive brings high-level business, marketing and sales acumen. Drives competitive growth through proactive relationship building and pursuit of business opportunities . Savvy to industry trends, practices and customer demands. Driven Business Development Executive with career history in multi-state distributed businesses and proven skill in hiring, developing and retaining high-performance teams. Motivating leader with strengths in building strategic relationships to support key business initiatives. Highly skilled in change management, management transition and merger integration. Offering excellent interpersonal and communication skills and experience managing matrixed organizations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Business Development Officer
Dm Flows
02.2023 - Current
- Market Research: Conducting market research to identify potential business opportunities and trends
- Lead Generation: Generated leads and got conversion of 30% potential clients through various channels i.e. Lead generation using LinkedIn sales navigator and different other tools
- Proposal Development: Assisting in creation of business proposals and presentations for potential clients
- Client Relationship Management: Building and maintaining relationships with existing and potential clients
- Sales Support: Providing support to sales team in achieving revenue targets
- Collaboration: Collaborating with other departments to ensure seamless implementation of business development strategies
- Administrative Tasks: Handling administrative tasks related to business development activities and using Hubspot for calling and emailing to potential clients
- Report Generation: Generating reports on business development activities and outcomes on daily basis.
Negotiation Officer
Appedology Pvt Ltd
12.2021 - 01.2023
- Managed approximately 50In-bound & out-bound calls ,email and faxes per day from customers.
- Generating qualified leads through LinkedIn sales navigator, Smart leads etc.
- Making strategies for promoting sales
- Engaging with clients over phone to understand their concerns, needs, and issues
- Actively listening and providing appropriate responses to address their queries or problems
- Taking ownership of clients' issues and working towards finding effective solutions
- Collaborating with relevant departments or teams to ensure prompt and accurate issue resolution
- Utilizing strong negotiation skills to handle escalated situations or difficult clients
- Finding common ground and mutually beneficial solutions to resolve conflicts or disputes
- Being able to provide accurate information and guidance to clients
- Managing conflicts that may arise during clients interactions
- Remaining calm, empathetic, and professional while de-escalating tense situations and ensuring clients satisfaction
- Keeping detailed records of clients interactions, including nature of issue, actions taken, and solutions provided
- Generating reports or summaries as required by management.
Physics Teacher - Admin
Noukhez Public High School
10.2020 - 11.2021
- Teaching Science Subjects Particularly Physics as Major
- Establish operation strategy & improving teaching techniques.
- Preparation of data and information for making regular reports on weekly and monthly basis.
- Streamlined operations and prioritized tasks
- Implemented comprehensive professional development program for faculty resulting in 35% increase in student performance on standardized tests within one academic year."
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Increased student confidence in problem-solving skills through regular assessments and personalized feedback.
- Boosted classroom engagement by developing interactive lesson plans tailored to students'' learning styles.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Encouraged critical-thinking to understand reasoning behind physics formulas.
PPC Manager & Digital Marketing Specialist
Bloomfire
01.2019 - 07.2020
- Managing accounts like Facebook and Instagram's audience creating social ads (Display ads etc.)
- Enhanced PPC strategies, resulting in 25% increase in conversion rates
- Implemented cutting edge strategies in Google ads, deriving targeted traffic and leads
- Maintaining, creating, scheduling, and updating posts and blog posts.
Training Officer & Education Consultant
Al - BURAQ SCIENCE SECONDARY SCHOOL
08.2016 - 08.2018
- 2 Year working experience with Al Buraq Science School as Training Officer & Education Consultant
- Establish operation strategy & improving teaching techniques
- Preparation of data and information for making regular reports on weekly and monthly basis
- Meet with individuals or educational institutions to understand their needs, goals, and challenges
- Provide expert advice on educational programs, curricula, and services that align with their objectives
- Design and develop customized educational programs, workshops, and training modules based on specific needs of clients
- Offered strategic recommendations to clients involve suggesting changes to teaching methodologies, curriculum structures, and assessment methods
- Evaluation and Feedback: Assess effectiveness of implemented educational solutions by collecting and analyzing data on student performance, teacher satisfaction, and overall program impact
- Monitoring Officer: Compliance Monitoring: Ensure that educational institutions, programs, and services adhere to relevant regulations, policies, and standards set by educational authorities or accrediting bodies
- Regularly review documentation and practices to verify compliance
- Data Collection: Collect, compile, and maintain accurate data related to educational activities, student performance, attendance, and other relevant metrics.
Client Relationship Executive
YOUR CLOUD SOLUTION
04.2013 - 03.2015
- Inviting customers via cold calling to join online exhibition organized by company
- Managing more than 50 incoming calls, emails per day.
- Giving feedback by calling customers daily
- Responding to customer inquiries, concerns, and issues promptly and effectively
- This includes troubleshooting problems and providing solutions to ensure customer satisfaction
- Engaging with customers through various communication channels such as phone, email, chat, or social media
- Clear and empathetic communication is essential to understand customer needs and convey information accurately
- Developing deep understanding of company's products or services to offer accurate information and guidance to customers.
Education
M. SC - Physics
BZU Main Campus
B. SC - Physics, Math
BZU Main Campus
Intermediate Science -
Board of Intermediate Education Multan
Matriculation Science -
Board of Secondary Education Multan
Skills
- Impressive communication (verbal and nonverbal) and persuasiveness skill
- Strong Professional or work ethic
- Ability to work both individually and with team
- Excellent understanding and collaboration skill
- Strong critical thinking or problem-solving skills
- Customer Satisfaction
- Analytical problem solver
- Lead Generation
- Proposal Development
- Business development and planning
- Operations
- Client Engagement
- Business Consulting
- Fluent in English
- Adaptable and Flexible
- Solution Innovation
- Revenue Generation
- CRM Platforms
- Marketing and Advertising
- Negotiation
Accomplishments
- Produce 50 % increase in revenue on individual accounts.
- Boosted add-on business by 30% within 20 days of hire.
- Achieved record-high client growth in 2 years by developing a comprehensive sales and marketing plan.
- Supervised team of 5 staff members.
- Achieved sales targets by completing lead generation ,cold calling and cold emailing with accuracy and efficiency.
- Achieved 90% by completing Tasks with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Academic Certification
- Passed ACMA operational level from ICMAP Pakistan
- 2 years Access Micro scholarship from American consulate Lahore
- Passed IELTS with British Council Karachi
Technical Skills And Certifications
Expertise in Hubspot, Sales force, Go high level, and VICI dialer, Proficiency in Email deliverability tools i.e Kilaviyo, Instantly, Mail chimp email, A/B Testing and performance analysis, Certified HubSpot specialist and Salesforce Specialist, Certified klaviyo email marketing specialist, Certified Amazon Virtual Assistant-PPC manager, Certified Digital Marketing Expert
Training
- 3 days Training on career counseling (mental & well-being) and innovative entrepreneurship organized by Farmers Development Organization
- 2 years Access English Microscholarship Program organized by better world foundation American Consulate Lahore
Volunteer Experience
3 months volunteering on SDG'S4 with world lesson in association with UNICEF And in cooperation with UNESCO
Certification
- Certified Business Development Executive , DM Flows
- HubSpot and sales force Specialist and have expertise in other CRM's like Go high Level and VICI DIALER etc.
- Project Management Training - AUG-2023 TO DEC2023
- Digital Marketing Training Jan 2020-march-2020
- PPC campaign Manager
- Email Marketing LINKEDIN Jan 2023 TO Aug-2023
- Specialist in Cold Calling
Reading, Writing ,watching movies
I have a discrete reading skills and writing ability .I usually write10 pages daily on different issue and topics and i ready around 20 pages of different books .
I watch movies which are more of thrilling and drama and action. The recent series which i watched was peaky blinder and i enjoyed much by watching this series
Languages
Hindi, Urdu
Native language
English
Proficient
C2
Timeline
Senior Business Development Officer
Dm Flows
02.2023 - Current
Negotiation Officer
Appedology Pvt Ltd
12.2021 - 01.2023
Physics Teacher - Admin
Noukhez Public High School
10.2020 - 11.2021
PPC Manager & Digital Marketing Specialist
Bloomfire
01.2019 - 07.2020
Training Officer & Education Consultant
Al - BURAQ SCIENCE SECONDARY SCHOOL
08.2016 - 08.2018
Client Relationship Executive
YOUR CLOUD SOLUTION
04.2013 - 03.2015
M. SC - Physics
BZU Main Campus
B. SC - Physics, Math
BZU Main Campus
Intermediate Science -
Board of Intermediate Education Multan
Matriculation Science -
Board of Secondary Education Multan
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