T-24
Hi, I’m
Muhammad Shoeb Shah
Operation Manager
Bannu,KP
Summary
Seasoned Operations Manager and talented leader with 09 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
9
years of professional experience
2
Languages
Work History
Meezan Bank Ltd
Operations Manager
09.2022 - Current
Job overview
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed and implemented strategies to maximize customer satisfaction.
MCB Islamic Bank Ltd
Branch Operations Manager
07.2020 - 09.2022
Job overview
- Managed daily branch operations for optimal productivity and customer satisfaction.
- Supervised a team of employees, fostering a positive work environment and emphasizing professional growth.
- Performed monthly compliance checks.
- Contributed to ongoing process improvements that led to increased efficiency across various aspects of branch operations.
- Monitored financial transactions to detect any suspicious activity or potential fraud.
Meezan Bank Ltd
Senior Branch Services Officer
12.2018 - 07.2020
Job overview
- Supervision of all Cash/Operations related transactions
- Delivered quality service with remarkable efficiency by skillfully overseeing daily branch operations.
- Oversaw daily branch preparations to consistently open on-time and maintain readiness to serve customers' needs.
Meezan Bank Ltd
Branch Services Officer
11.2015 - 12.2018
Job overview
- Cheque Book Handling
- Foreign Exchange
- Remittances
- Account Opening
- Clearing (Inward, outward, OBC)
Education
Institute of Management SciencesPeshawar,Pakistan
Bachelor Of Business Administration
12.2013
Edwards CollegePeshawar,Pakistan
HSSC from Pre-Engineering
09.2009
Frontier Children's Academy Peshawar,Pakistan
SSC
09.2007
Skills
Process implementation
Human resources knowledge
Reporting familiarity
Business Development
Staff Management
Cash handling expertise
Problem-Solving
Teamwork and Collaboration
Teambuilding
Multitasking Abilities
Personal Information
- CNIC Number: 11101-1973913-9
- Father's Name: Muhammad Naseer ud Din
- Date of Birth: 04/09/91
- Nationality: Pakistani
Mailingaddress
Hinjel Noorbaz Tehsil & District Bannu, Bannu, Khyber Pakhtunkhwa
Software
FlexCube
Timeline
Operations Manager
Meezan Bank Ltd
09.2022 - Current
Branch Operations Manager
MCB Islamic Bank Ltd
07.2020 - 09.2022
Senior Branch Services Officer
Meezan Bank Ltd
12.2018 - 07.2020
Branch Services Officer
Meezan Bank Ltd
11.2015 - 12.2018
Institute of Management Sciences
Bachelor Of Business Administration
Edwards College
HSSC from Pre-Engineering
Frontier Children's Academy
SSC