Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Interests
Work Availability
Quote
Timeline
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MUHAMMAD SHAFI MALIK

ASSISTANT MANAGER/SALES ASSISTANT
KARACHI

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

28
28
years of professional experience
2
2
years of post-secondary education
1
1
Language

Work History

Retail Sales Associate

CHEVRON GAS STATION & CONVENIENCE STORE
JONESBORO ATLANTA, GA.30236
Jun.1995 - Apr.1996
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Answered questions about store policies and addressed customer concerns.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed cash register after end of shift to balance and record accurate transactions.

Store Manager

7-ELEVEN, INC.
FT. LAUDERDALE, FL.33312
08.1994 - 05.1995
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Supervised guests at front counter, answering questions regarding products.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Rotated merchandise and displays to feature new products and promotions.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

STORE MANAGER (TRAINEE)

7-ELEVEN, INC.
ALEXANDRIA, VA
06.1993 - 07.1994
  • Developed strong communication and organizational skills through working on group projects.
  • Worked effectively in fast-paced environments.
  • Organized and detail-oriented with a strong work ethic.
  • Identified issues, analyzed information and provided solutions to problems.

CASHIER/STORE MANAGER

BERNINI, INC.
CULVER CITY, LOS ANGELES
08.1990 - 05.1993
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.

GENERAL MANAGER/EXPORT MANAGER

MOIN'S, INC. & TRADELINE INTERNATIONAL
KARACHI
04.1984 - 02.1990
  • Developed and maintained relationships with customers and suppliers through account development.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Managed budget implementations, employee evaluations, and contract details.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.

SELF EMPLOYED

GLOBAL EXPRESS INTERNATIONAL
KARACHI
04.1983 - 03.1984
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Worked effectively in fast-paced environments.

AIR TRAFFIC CONTROL ASSISTANT

INTERNATIONAL AERADIO LTD. (CIVIL AVIATION CONTRACTOR
ABU DHABI INTERNATIONAL AIRPORT
03.1978 - 08.1982
  • Strengthened communication skills through regular interactions with others.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.

TYPIST/CLERK/TELEX OPERATOR

UNITED BANK LTD.
ABU DHABI
04.1976 - 02.1978
  • Transcribed meeting minutes into digital format and stored in data repository.
  • Typed legal briefs, reports and court petitions using correct legal format and design guidelines for documents.
  • Completed basic calculations and formulas to verify data accuracy prior to entry.
  • Typed official correspondence and reports from handwritten notes and other information sources.

IMPORT MANAGER

KARIM COMMODITIES LTD.
KARACHI
05.1973 - 01.1976
  • Created and transmitted accurate documentation to governmental agencies for import activities.
  • Oversaw timely and accurate US Customs filings and related documents to facilitate communications flow.
  • Assisted compliance department in performing internal audits of processes and systems to facilitate importation and exportation of products.
  • Served as expert point-of-contact for internal and external questions and issues dealing with import and export operations to drive consistent communication.

STOREKEEPER (TRAINEE)

OFFSHORE INTERNATIONAL, S.A. (AN OIL DRILLING COMPANY)
KARACHI
11.1972 - 03.1973
  • Passionate about learning and committed to continual improvement.
  • Paid attention to detail while completing assignments.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Developed strong communication and organizational skills through working on group projects.
  • The reason for leaving the job, as the Company stopped drilling work in Pakistan and moved to Singapore.

CLERK

BRITISH AIRWAYS (EX B.O.A.C.)
DHAKA
09.1969 - 01.1972
  • Interacted with customers by phone, email, or in-person to provide information.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Produced high-quality communications for internal and external use.

CLERK

BRITISH AIRWAYS (EX B.O.A.C.)
DHAKA
08.1968 - 08.1969
  • Interacted with customers by phone, email, or in-person to provide information.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Produced high-quality communications for internal and external use.
  • Provided clerical support, addressing routine, and special requirements.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.

Education

High School Diploma -

ALLAMA IQBAL GOVT. COLLEGE
KARACHI
01.1973 - 07.1975

Skills

Store opening and closing

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Accomplishments

  • Supervised team of 75 staff members.
  • Achieved [100%] by completing [Task] with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved 100% which led to 100% results
  • Can operate Computer, i.e. MS WORD, MS EXCEL, ETC
  • I am an Expert of Typing, had been an Instructor of Type-writing, with a speed of about 50/60 wpm.

Software

MS WORD, MS EXCEL ETC

Interests

MOSTLY IN SALES OF MEN'S FASHION GARMENTS

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Judge a man by his questions rather than his answers.
Voltaire

Timeline

Retail Sales Associate

CHEVRON GAS STATION & CONVENIENCE STORE
Jun.1995 - Apr.1996

Store Manager

7-ELEVEN, INC.
08.1994 - 05.1995

STORE MANAGER (TRAINEE)

7-ELEVEN, INC.
06.1993 - 07.1994

CASHIER/STORE MANAGER

BERNINI, INC.
08.1990 - 05.1993

GENERAL MANAGER/EXPORT MANAGER

MOIN'S, INC. & TRADELINE INTERNATIONAL
04.1984 - 02.1990

SELF EMPLOYED

GLOBAL EXPRESS INTERNATIONAL
04.1983 - 03.1984

AIR TRAFFIC CONTROL ASSISTANT

INTERNATIONAL AERADIO LTD. (CIVIL AVIATION CONTRACTOR
03.1978 - 08.1982

TYPIST/CLERK/TELEX OPERATOR

UNITED BANK LTD.
04.1976 - 02.1978

IMPORT MANAGER

KARIM COMMODITIES LTD.
05.1973 - 01.1976

High School Diploma -

ALLAMA IQBAL GOVT. COLLEGE
01.1973 - 07.1975

STOREKEEPER (TRAINEE)

OFFSHORE INTERNATIONAL, S.A. (AN OIL DRILLING COMPANY)
11.1972 - 03.1973

CLERK

BRITISH AIRWAYS (EX B.O.A.C.)
09.1969 - 01.1972

CLERK

BRITISH AIRWAYS (EX B.O.A.C.)
08.1968 - 08.1969
MUHAMMAD SHAFI MALIKASSISTANT MANAGER/SALES ASSISTANT