Muhammad Salman

Part of Country Leadership team, reporting into Chief Executive Officer and Regional HR Hub, responsibility for driving all aspects of Human Resources, Finance & Admin functions.

• Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
• Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes with policy roadshow.
• Recruited top talent to maximize profitability.
• Evaluated employee onboarding programs and presented strategic improvement recommendations to functional management.
• Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
• Created and implemented forward-thinking initiatives to improve employee engagement.
• Liaised between multiple business divisions to improve communications.
• Structured compensation and benefits according to market conditions and budget demands.
• Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
• Used technologically relevant digital systems to manage payroll and benefits programs.
• Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
• Executed appropriate staffing and budgetary plans to align with business forecasts.
• Conducted Board Meetings & Annual General Meetings of the company to present yearly financial statements and conclude other financials & statutory matters.
• Leveraged finance knowledge to strengthen controls and improve transparency.
• Devised Accounting Policy in line with Group policy and compliant with prevailing IFRS standards.
• Recommended and implemented successful strategies to maximize revenue.
• Analyzed revenue distribution and recoding on negotiated exchange rate with Bank’s treasury, bank reconciliations and account payable/receivable and account analysis documents to execute month-end closing.
• Conducted technical and analytical reviews of tax returns to check for accuracy and qualified deductions.
• Kept up-to-date with tax changes and industry trends by participating in professional organizations, opportunities, and networks.
• Initiated comprehensive account assessments to check viability, stability, and profitability of business operations.
• Modified comprehensive reporting to reflect changing financial structure.
• Identified cost improvement changes and cost savings plans to increase company savings by USD 11,000 via contracts negotiations.
• Maintained property services matters including voice, network, environmental safety, consumables, fire drills, access control system, HAVC and facilities management.
• Organized yearly social events of Saudi National Day & Founding celebration with company brand by presenting products flyers, giveaways, backdrops etc.
• Organized customer receptions and technical seminars by procuring and designing in house branding materials and arranging logistics and saved USD 4,000.
• Run different programs under Corporate Social Responsibilities covering the areas of Science and Technology Education, Health & Wellness, Environmental Protection and Water & Sustainable Agriculture.
• Multitasked and managed multiple deliverables and projects concurrently and facilitated use of SAP for enterprise resource planning.
• Successfully delivered regional project for creating job based roles of user accounts and assigned permissions to avoid segregation of duties risk.

Managed country wide HR operational part for a population base of over 2000 staff benefits, facilitation and HR services.

• Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
• Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
• Driving service quality management and monitoring service indicators regularly in operational part of HR to ensure full compliance to service standards
• Evaluated existing processes and recommended required changes in procedural manual for placing better controls.
• Supported Head Human Resources and trustees of retirement funds for cost saving initiatives, business plans, reward management and best investment opportunities and compliance to prevailing respective laws.

Responsible for managing HR operational excellence with direct reporting to Country Head of Human Resources for population base of over 6000 staff, Shared Services & e-initiatives of employee self-service with tool to utilize comprehensive tax worksheet, loan calculator and retirement funds balance sheet with historical information.

• Resolved problems, improved operations and provided exceptional service to customers beyond expectations.
• Participated in team projects, demonstrating ability to work collaboratively and effectively.
• Provided all team members on-job training, calibration on goal settings, providing support and guidance for timely and effective deliverables of tasks.
• Delivered reengineered processes to enhance performance via reduced TATs and configuration of business consistency with strategy.
• Performed fund secretary by arranging frequent trustees’ meeting, investment portfolio, performance and yield ratio with proposals on further investment opportunities.
• Drove profit increases through market research and strategic asset management to meet dynamic industry conditions.
• Lead Insurance Committee for all staff group policies including price negotiation and inclusion of cost effective benefits with insurers.
• Partnered with all businesses as administrative expert and change agent, implemented processes, policies; ensured effective organization structure for achievement of business targets.
• Implemented timely and effectively the upgraded version of ERP to R12 to bring core banking & Human Resources Management System on same platform, provide users advance features to save cost, time and with reduced dependency.
• Organized HR policy roadshow pan Pakistan and briefed all staff including country/regional departmental heads, area managers and branch managers by addressing their concerns and queries.
• Successfully settled all terminal benefits across Pakistan of all FTEs & Outsourced staff (3000+) post acquisition of Prime Bank by Royal Bank of Scotland in a record twenty working days.

Facilitated HR Operations portfolio covering activities payroll and benefits, reimbursements, staff loans, final settlement, HRMS system for country wide population of over 3500 FTEs and Outsourced staff.

• Managed implementation and maintenance of all HR related databases/software.
• Collaborated with the Regional & Global Offices for matters related to Expatriate including compensation, retirement funds, compensation and performance review.
• Worked with Finance for budget analysis / forecast on HR direct costs and headcounts.
• Developed comprehensive MIS for Business Heads with comparative analysis over various parameters.
• Played leading role in due-diligence/Separation/Integration process in collaboration with Regional Project Office and Local Buyers to complete sale process.
• Devised compensation strategies to support business direction within parameters of broadly outlined Bank’s policies, local expense budget and competitive practices.
• Introduced flexible benefits first time in Pakistan according to global practices.
• Performed fund secretary by arranging frequent trustees’ meeting, investment portfolio, performance and yield ratio with proposals on further investment opportunities.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Skilled at working independently and collaboratively in team environment.
• Worked effectively in fast-paced environments.
• Demonstrated strong organizational and time management skills while managing multiple projects.

Managed HR Operations and Rewards, responsible for driving HR processes across a population base of 5000+ staff. The role requires a high level of engagement across Business and Regional HR teams. Lead a team of 11 staff including 2 team leaders.

• Derived all areas of HR Operations- hiring formalities, payroll, loans, settlements, fund management, taxation, facilities management, MIS, performance cycle, reporting of all regional./global/statutory, local regulators and expatriates remuneration.
• Applied effective time management techniques to meet tight deadlines.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Organized and detail-oriented with strong work ethic.
• Represented company in several negotiations with union in line with labor law.
• Managed Provident & Gratuity Funds (Retirement Benefits), conduct Board of Trustees’ meeting, finalize financial statements, actuarial valuation, present Fund’s analysis with mark to market & statutory limitations, recommend better investment opportunities to maximize yield.
• Maintained review, revision, communication and administration of HR policies and procedures in line with best local practices, regional and corporate guidelines.
• Managed annual performance review exercise for entire organization that entails local / regional / global coordination with relevant business managers.
• Conducted salary survey including job matching exercise, payroll , policies and benefits comparison.
• Played key role in improving HR management systems/ processes.
• Devised complete payout plan for all Retail Incentives in line with market practices.

Delivered financial reporting activities, facilitated management’s decision making through comprehensive information analyzed by client, segment, location and product.

• Handled day-to-day accounting processes to drive financial accuracy.
• Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
• Provided journal entries and performed accounting on accrual basis.
• Provided accurate and timely data to Chief Financial Officer for strategic planning process.
• Reported financial performance to local management, division and head office.
• Prepared monthly financial results at country, segment, client and product levels, daily interest balance sheet by client and daily ceiling report for treasury for regulatory trading limits.
• Reported comparative analysis on yearly financial statement for all local/foreign banks.
• Monthly FX Return on prescribed format to Central Bank with over 6000 foreign exchange transactions in approved currencies.
• Trained new and existing staff members in various financial procedures to prepare for job requirements.
• Managed regular finance tracking for numerous branch offices and headquarters expenses.
• Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
• Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
• Reviewed documentation and identified financial discrepancies where applicable.